Sr Operations Coordinator

US Foods; Fife (WA); On-site; USD 32,000 - 53,000; Full time

Benefits offered by this job

Health insurance

Retirement benefits

Paid time off

Disability insurance

Job summary

US Foods is seeking a Sr Coordinator, Operations in Fife, WA to support warehouse and transportation leadership and streamline office tasks. The role requires handling routine documents, coordinating responses to inquiries, and maintaining performance data.

You will collaborate with operations teams to ensure accuracy and compliance, while developing junior clerical staff. The position offers a Monday–Friday or Sunday–Thursday schedule with steady office duties, enabling growth within a large

Qualifications

• Excellent verbal and written communication required.
• Strong telephone and customer service ability.
• Strong math, analytical, and organizational skills with high attention to detail.

Responsibilities

• Respond to inquiries and resolve problems for staff and customers.
• Prepare and process routine forms, reports, and documents (inbound docs, claims, time sheets, etc.).
• Track and input data on operations metrics to support performance reviews.

Skills

Communication

Customer service

Mathematical skills

Organizational skills

MS Office

Education

High school diploma or GED

Tools

Microsoft Word

Excel

Access

Outlook

Job description

ARE YOU A CURRENT US FOODS EMPLOYEE? PLEASE APPLY DIRECTLY THROUGH OUR INTERNAL WORKDAY CAREER SITEJoin Our Community of Food People!BASIC PURPOSEThe Sr Coordinator, Operations will enable distribution center operations by independently performing a wide range of office activities, responding to various inquiries and providing resolution to problems, and directly supporting warehouse and transportation leadership as necessary.Become A US FOODS Warehouse CoordinatorAdvance your career in the foodservice industry with US Foods! Enjoy a comprehensive benefits package along with a strong safety culture that supports your success.Schedule & LocationSunday- Thursday | 8am – 5pm | Fife, WAESSENTIAL DUTIES AND RESPONSIBILITIESEnsure optimal warehouse and transportation operations by preparing and processing routine forms, reports, and documents (inbound documents, discrepancy reports, stock and damage claims, time sheets, requisitions, DVIR’s, shipping labels, backhaul spreadsheets, delivery window dispatch, driver key log, transportation route update, etc.) following standard procedures. Solve and/or escalate problems as they arise.Communicate with internal and external customers to support staff and customer needs. Respond to general inquiries and telephone calls. Respond to requests by researching information, ensuring a resolution is achieved for all inquiries and requests.Verify information and data to ensure market compliance with regulations and procedures. Escalate and support warehouse and transportation teams as they work through compliance issues.Collect, track, and input data on relevant operations metrics to support tracking warehouse and transportation performance (including shorts, mispicks, dump/damage, service level, associate over-time, trailer temp log, etc.). Support efforts to improve metrics and actively track against them.Create and maintain basic charts, graphs, spreadsheets and databases to prepare for manager’s review.Support in training and developing junior clerical teammates.Monitor inventory level of office supplies and initiate purchase orders.Other duties as assigned by manager.SUPERVISION:N/ARELATIONSHIPSInternal: Operations manager and staff, purchasing departmentExternal: N/AWORK ENVIRONMENTThe work will take place at a desk in an office environment but may occasionally require work in normal warehouse environments including cooler and freezer areas where temperatures may be as low as -5 degrees.MINIMUM QUALIFICATIONSRelated Experience/Requirements:Minimum of three years of clerical experience required.Knowledge/Skills/Abilities:Excellent communication both verbally and in writing.Excellent telephone and customer service ability.Strong math, analytical, and organizational skills with high attention to detail.Intermediate computer skills with proficiency in programs such as Microsoft Word, Excel, Access, and Outlook.Problem solving and critical thinking abilities to solve problems of an intermediate scope.Perform cross-functional activities, and work on a varying schedule.Strong teamwork skills with the ability to support others in the department and division.EducationHigh school diploma or GED/equivalent required.PREFERRED QUALIFICATIONSPreferred experience in a distribution business environment.Knowledge of DOT Hours of Service Regulations.Knowledge of our geographic delivery area.Certifications/TrainingPreferred experience in the following areas: SAE, Truck Builder, Red Prairie, Kronos, Road Net, XATA, Shopfax, Tandem, PowerDock, Checkpoint, Omnitracs, Airclic, equipment inventories, and warranties.PHYSICAL QUALIFICATIONSMust be able to perform the following physical activities for described length of time:OCCASIONALLY: 1% - 33 / FREQUENTLY: 34% - 66% / CONTINUOUSLY: 67% - 100% or NEVERJOB REQUIRES WORKER TO WITH FREQUENCY:STAND OCCASIONALLYWALK OCCASIONALLYDRIVE VEHICLE N/ASIT CONTINUOUSLYLIFT1-10 lbs (Sedentary) OCCASIONALLY11-20 lbs (Light) OCCASIONALLY21-50 lbs (Medium) OCCASIONALLY51-100 lbs (Heavy) OCCASIONALLYOver 100 lbs (Very Heavy) N/ACARRY1-10 lbs (Sedentary) OCCASIONALLY11-20 lbs (Light) OCCASIONALLY21-50 lbs (Medium) OCCASIONALLY51-100 lbs (Heavy) N/AOver 100 lbs (Very Heavy) N/APUSH/PULL OCCASIONALLYCLIMB/BALANCE2 OCCASIONALLYSTOOP/SQUAT OCCASIONALLYKNEEL OCCASIONALLYBEND OCCASIONALLYREACH ABOVE SHOULDER FREQUENTLYTWIST OCCASIONALLYGRASP OBJECTS3 FREQUENTLYMANIPULATE OBJECTS4 OCCASIONALLYMANUAL DEXTERITY5 OCCASIONALLY1 (Push/Pull: Hand truck, gate, straps, metal ramp, truck door, dolly, boxes, truck gear shift)2 (Climb/Balance: In/Out Truck/Trailer to cab. On/Off ramp to ground level and side doorsteps and Platform of trailer. Stairs)3 (Grasp Objects: Hand truck, boxes, cartons, steering wheel)4 (Manipulate Objects: Boxes, dolly, metal truck ramp, hand truck, paperwork, truck gate, straps)5 (Manual Dexterity: Typing, use of office machines such as copiers, printers)About US FOODSCompensation depends on relevant experience and/or education, specific skills, function, geographic location, and other factors as applicable by law (for example: state minimum wage thresholds). The expected base rate for this role is between $23.12 and $38.52.As applicable, this role may also receive overtime compensation.Benefits for this role may include health insurance, pre-tax spending accounts, retirement benefits, paid time off, short-term and long-term disability, employee stock purchase plan, and life insurance.***EOE – Race/Color/Religion/Sex/Sexual Orientation/Gender Identity/National Origin/Age/Genetic Information/Protected Veteran/Disability Status***Compensation depends on relevant experience and/or education, specific skills, function, geographic location, and other factors as applicable by law (for example: state or local minimum wage thresholds). The expected base rate for this role is between$23 - $35***EOE – Race/Color/Religion/Sex/Sexual Orientation/Gender Identity/National Origin/Age/Genetic Information/Protected Veteran/Disability Status***