Operations Coordinator

The University of North Carolina; Charlotte, Northern (NC, KY); Hybrid; USD 40,000 - 55,000; Full time

Job summary

The University of North Carolina invites applications for the Operations Coordinator role at the Student Activity Center and Venue Management unit in Charlotte, NC. This full-time position oversees arena daily operations, event setup, housekeeping, and safety compliance.

Employment includes a 40-hour work week with variable hours to support events. The role requires a high school diploma or GED plus one year of relevant experience; state that knowledge of arena or conference center operations is

Qualifications

• High school diploma or GED required, plus 1 year of related experience.
• Work hours include evenings, weekends and holidays as needed for events.
• Athletic arena or conference center experience preferred.

Responsibilities

• Oversee daily operations of Halton Arena, including housekeeping and event setup.
• Manage inventory and equipment, including annual inventory with UNC Charlotte.
• Coordinate staffing and safety compliance during events and supervise staff.
• Liaise with Senior Director of Operations to optimize schedules and staffing for events.

Education

High school diploma or GED

Job description

Please see Special Instructions for more details.

• The finalist will be subject to a Criminal Background Check and/or a Motor Vehicle Report.

Position Information

General Information

Vacancy Open to

Vacancy Open to All Candidates

Employment Type

Employment Type Permanent - Full-time

If time-limited, note appointment end date

Hours per week 40

Months per year

Months per year 12

Position Number

Position Number 013015

NC Salary Grade Equivalency

NC Salary Grade Equivalency NC07

Classification Title

Working Title

Working Title Operations Coordinator

Salary Range

Salary Range $40,304- $55,418

Anticipate Hiring Range $40,304 - $50,380

FLSA Status

FLSA Status Non Exempt

Division

Department

Work Unit

Work Unit Student Activity Ctr and Venue Mgmt

Work Schedule

7:00 am – 4:00 pm, with varying days off in conjunction with event schedules. Work hours may also include evening, weekend, and holiday hours as necessary to accommodate event coverage

Mandatory Position
This position is designated as ‘mandatory’ during adverse weather or emergency events, and when contacted to report to work, the employee is expected to reach the campus as quickly as possible using normal precautions as dictated by adverse weather conditions.
In the event of an area disaster, the Student Activity Center may be designated for use as an emergency shelter or for emergency operations.

Primary Purpose of Position

This position serves as an Operations Coordinator, with responsibility for oversight of the daily operations of Halton Arena, including housekeeping, event setup (large/small), inventory management, and all associated safety guideline compliance and enforcement. Work responsibilities may also be associated with other athletic facilities, as appropriate or necessary.

Required Minimum Qualifications:
Graduation from high school or possession of a GED , and one (1) year of experience in the area assigned; or an equivalent combination of education and experience.
Note: Some state job postings state you can qualify by an ‘equivalent combination of education and experience.’ If that language appears above, then you may qualify through EITHER years of education OR years of directly related experience, OR a combination of both.

• Work with a 3rd-party contracted cleaning company and Maintenance supervisors to effectively communicate expectations of the department and facilities to the department.
• Establish rules, standards, guidelines, and policies governing the quality and quantity of work.
• Determine work priorities and timelines for staff as it relates to daily work, projects, and event support.
• Ensure proper planning for set-ups, equipment, and staffing to support daily operations and events.
• Determine and develop training sessions necessary for employees for safety/security and equipment best practices.
• Assist the Senior Director of Operations with inventory of all equipment and 49er Mart purchases of supplies for all athletic facilities.
• Manage all shipping and receiving of items and equipment for the facility.
• Manage storage space in the facility
• Responsible for all training on equipment for staff
• Work with Supervisors to determine objectives, establish work standards, and set expectations & goals to meet facility needs consistently
• Maintain an up-to-date equipment inventory for all facility equipment and assist in performing annual inventory in conjunction with UNC Charlotte
• Assess equipment needs and make recommendations to the Senior Director for Operations on replacement
• Serve as Operations Manager on Duty for Events as assigned, including – Volleyball Games/Women’s Basketball/Cheerleading/Jiu-Jitsu
  • Any major events as needed
• Liaise with the Senior Director of Operations and team members to optimize schedules and address staffing needs. Monitor staff availability and adjust shifts as necessary to meet operational demands.
• Master Checklists: Creating and maintaining task assignments and standard operating procedures (SOPs) for staff.
• Time Management: Meeting tight pre- and post-game deadlines in a high-pressure, fast-paced environment.
• Manage and Coordinate usage of rapid Salon floor diagram set-ups and changeovers for Events.

Other Work Responsibilities

Departmental Preferred Experience, Skills, Training/Education

• Experience in an Athletic Arena or Conference Center setting.

Necessary Licences or Certifications

• Where applicable, must be eligible for the required certification.
• The finalist will be subject to a Criminal Background Check and/or a Motor Vehicle Report.

Posting Specific Questions

Required fields are indicated with an asterisk (*).

• How did you hear about this employment opportunity?
  • UNC Charlotte Website
  • HERC Job Board
  • Inside Higher Education
  • Mitratech Circa (formerly known as Local JobNetwork)
  • Another Website
  • Agency Referral
  • Advertisement/Publication
  • Personal Referral
  • Other
• Where did you learn about this posting?

  (Open Ended Question)

• * Do you have at least a high school diploma or GED and at least 1 year of experience in the area assigned OR an equivalent combination of education and experience?
  • Yes
  • No
• * Do you have experience in an Athletic Arena or Conference Center setting? Please explain.

  (Open Ended Question)

Required Documents

• Resume / Curriculum Vitae
• Cover Letter / Letter of Interest
• Contact Information for References

Optional Documents

9201 University City BlvdCharlotte, NC 28223