Operations Consultant - Global Payment Operations

Bank of America; United States; On-site; USD 70,000 - 100,000; Full time

Job summary

Bank of America is seeking an experienced accounting professional to resolve complex issues and lead the design, development, and implementation of products and services within the operations space.

The role involves oversight of general ledger activities, adherence to enterprise controls, and guiding programs from present-state to future-state approaches with discreet judgment.

Qualifications

• Minimum of 3 years of operational accounting experience along with working knowledge of processes to include applicable policies and regulations.
• Previous experience with general ledger
• Thorough understanding of debits and credits
• Ability to multi-task and meet specific performance goals
• Excellent problem solving skills
• Detailed oriented, self-motivated, assertive
• Demonstrates leadership skills consistently
• Must possess excellent verbal and written communication skills
• Work well in a team environment as well as independently
• Excellent research, analytical & decision making skills

Responsibilities

• Supports the GPO Reconciliation COE, specifically the accounting control team
• Oversees line of business owned general ledger and bank operating accounts
• Ensures adherence with enterprise policies, standards and controls (Account Reconciliation, Global Bank Account, Process Management)
• Follows procedures while using multiple systems & tools
• Serves as subject matter expert in General Ledger debits/credits and source codes
• Advises on design, development, and implementation of complex products, systems, and services
• Advises on projects and directs activities of a team on special initiatives
• Provides technical expertise in operations processes and cross-group implications
• Consults on present-state, develops future-state approaches, guides program setup and control
• Identifies and recommends responsibilities for key programs/projects

Skills

Customer focus

Problem solving

Analytical thinking

Oral communications

Presentation skills

Attention to detail

Collaboration

Decision making

Teamwork

MS Excel

Tools

MS Excel

Job description

Job Description

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day. Being a Great Place to Work and providing a culture of caring is core to how we drive Responsible Growth. We are intentional about fostering an inclusive workplace where every teammate has the opportunity to succeed, build a career and contribute to our shared success. This includes attracting and developing exceptional talent, recognizing and rewarding performance, and supporting our teammates’ physical, emotional, and financial wellness through affordable, competitive and flexible benefits. We value the unique perspectives individuals bring from all backgrounds and career paths - whether shaped by military service, community college education, or a wide range of work and life experiences. These journeys foster resilience, leadership and innovation, strengthening our workforce and positively impact the communities we serve. Bank of America is committed to an in-office culture that supports collaboration, engagement, and career development. Our approach includes clear in-office expectations, while providing an appropriate level of flexibility based on role-specific responsibilities and business needs. At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact.

Job Description

This job is responsible for the day-to-day resolution of complex problems and the research and execution of complex transactions for a single site/business unit or smaller business unit(s). Key responsibilities include strategically advising upon the design, development, and implementation of products, systems, and services using discretion within the project management methodologies.

Responsibilities

• Role supports the GPO Reconciliation COE specifically the accounting control team
• Responsible for oversight and initiatives related to the line of business owned general ledger and bank operating accounts.
• Ensures adherence with various enterprise policies, standards and controls to include Account Reconciliation, Global Bank Account, and Process Management
• Follows established procedures & guidelines while utilizing multiple systems & tools.
• Considered a subject matter expert in General Ledger debits, credits and source codes to aid in interpreting and understanding the inner workings of the account
• Advises on the design, development, and implementation of complex products, systems, and services in an operations environment using discretionary judgment
• Advises on projects and directs activities of a team related to special initiatives
• Advises as a technical expert in assigned area, providing an understanding of the business unit's operations processes and implications on other groups within the operations function
• Consults on present-state, develops alternative future-state approaches, and facilitates implementations by creating a clear and coherent approach to guide effective program/initiative setup, execution, and control
• Identifies and recommends responsibilities and accountabilities for key programs/projects

Required Qualifications

• Minimum of 3 years of operational accounting experience along with working knowledge of processes to include applicable policies and regulations
• Previous experience with general ledger
• Thorough understanding of debits and credits
• Ability to multi-task and meet specific performance goals
• Excellent problem solving skills
• Detailed oriented, self-motivated, assertive
• Demonstrates ability to work flexible schedules and adapt quickly to change
• Demonstrates leadership skills consistently
• Must possess excellent verbal and written communication skills
• Work well in a team environment as well as independently
• Excellent research, analytical & decision making skills
• Proficient skills utilizing MS Excel

Desired Qualifications

• Experience with various systems which may include: Recon Plus, PIX, eLedger, FDES, BOSS, Content Navigator, MSS, BFT, Cashpro and TSYS

Skills

• Customer and Client Focus
• Problem Solving
• Risk Management
• Adaptability
• Attention to Detail
• Collaboration
• Critical Thinking
• Issue Management
• Analytical Thinking
• Decision Making
• Oral Communications
• Presentation Skills

Shift: 1st shift (United States of America) Hours Per Week: 40

Privacy Statement: https://careers.bankofamerica.com/en-us/privacy-notice

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders every day. One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world. We’re devoted to being a diverse and inclusive workplace for everyone. We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being. Bank of America believes both in the importance of working together and offering flexibility to our employees. We use a multi-faceted approach for flexibility, depending on the various roles in our organization. Working at Bank of America will give you a great career with opportunities to learn, grow and make an impact, along with the power to make a difference.

Partnering Locally

Learn about some of the ways Bank of America is making a difference in the communities we serve.

Global Impact

Learn about the six areas that guide Bank of America’s efforts to help make financial lives better for customers, clients, communities and our teammates.

Opportunity and Inclusion

Each employee brings unique skills, background and opinions. We see opportunity and inclusion as our platform for innovation and a key component in our success.

Our Values

Learn about our four values that represent what we believe.

Pay Transparency: https://careers.bankofamerica.com/en-us/pay-transparency