Operations Consultant

LHH; New Jersey; On-site; USD 137,760 - 151,536; Full time

Benefits offered by this job

4‑day work week (Fridays off)

Onsite in Gloucester City, NJ

Health, dental, vision, life insurance

Job summary

LHH is seeking an experienced Operations Consultant to partner with leadership and drive full-scale operational transformation for a growing engineering/construction organization in Gloucester City, NJ. This hands-on role will build scalable SOPs and implement system improvements to support future growth.

The position offers a 4-day work week (Fridays off), fully onsite, with compensation of $100–$110 per hour for a consulting engagement starting in July.

Qualifications

• Proven experience as an Operations Consultant or similar.
• Strong background in building SOPs and scaling operations in manual environments.
• Experience evaluating and implementing ERP systems (QuickBooks migration preferred).
• Prior experience in engineering, construction, manufacturing, or project-based environments.
• Deep understanding of order-to-cash workflows, purchasing, and production operations.
• Experience budgeting and forecasting processes.
• Strong communication skills with the ability to influence hands-on leadership teams.
• Ability to operate strategically and tactically (execution-focused).

Responsibilities

• Conduct a full assessment of current operations to identify bottlenecks.
• Perform root cause analysis to address workflow gaps and accountability.
• Develop a scalable operational roadmap aligned with projected growth.
• Design and implement SOPs across order management, purchasing, admin, and back-office functions.
• Create structured documentation to ensure consistency and scalability.
• Train staff and leadership on newly implemented processes.
• Evaluate current tools (QuickBooks, Fulcrum, manual workflows) and lead ERP implementation.
• Identify and implement opportunities to automate paper-based processes.
• Streamline the Order-to-Cash lifecycle and establish KPIs.

Skills

Operations consulting

Process improvement

SOP development

Change management

Cross-functional collaboration

Tools

ERP systems (QuickBooks migration)

QuickBooks

Job description

Job Title: Operations Consultant (Process Optimization & Systems Implementation)

Location: Gloucester City, NJ 08030 (Fully Onsite)

Schedule: 4-Day Work Week (Fridays Off) Project would start in July

Compensation: $100–$110/hour (Consulting Engagement)

We are seeking a highly experienced Operations Consultant to partner directly with leadership and drive full-scale operational transformation for a growing engineering/construction organization.

This individual will step into a highly manual environment and take ownership of evaluating current workflows, building and implementing scalable SOPs, and recommending and executing system improvements to support future growth.

This is a hands-on, build-and-execute role—ideal for someone who can not only identify inefficiencies but also implement real, tangible solutions that streamline operations and reduce dependency on leadership.

Key Responsibilities

Process Evaluation & Strategy

• Conduct a full assessment of current operations, identifying inefficiencies, bottlenecks, and breakdowns
• Perform root cause analysis to address gaps in workflows and accountability
• Develop a scalable operational roadmap aligned with projected company growth

SOP Development & Implementation

• Design and implement standard operating procedures (SOPs) across:
• Order management
• Purchasing
• Administrative/back-office functions
• Create structured documentation to ensure consistency and scalability
• Train staff and leadership on newly implemented processes
• Evaluate current tools (QuickBooks, Fulcrum, manual workflows)
• Recommend and lead implementation of ERP or operational systems aligned with future growth
• Identify and implement opportunities to automate paper-based processes

Order-to-Cash Process Improvement

• Streamline the full lifecycle:
• Improve cross-functional coordination between operations, admin, and leadership
• Implement controls to prevent errors and missed steps
• Build and implement budgeting and forecasting frameworks
• Establish KPIs and reporting to improve visibility into operational performance
• Partner with leadership and external CPA to enhance financial processes

Leadership & Change Management

• Work directly with a highly hands-on ownership team to drive change
• Help transition leadership out of day-to-day operational bottlenecks
• Improve structure across administrative functions including AR, payroll, and order processing

Qualifications

• Proven experience as an Operations Consultant, Process Improvement Consultant, or similar
• Strong background in building SOPs and scaling operations in manual environments
• Experience evaluating and implementing ERP systems (QuickBooks migration strongly preferred)
• Prior experience in engineering, construction, manufacturing, or project-based environments highly preferred
• Deep understanding of order-to-cash workflows, purchasing, and production operations
• Experience implementing budgeting and forecasting processes
• Strong communication skills with the ability to influence hands-on leadership teams
• Ability to operate both strategically and tactically (execution-focused)

What This Role Offers

• High-impact role working directly with ownership
• Opportunity to completely transform and modernize operations
• Autonomy to evaluate, recommend, and implement solutions
• 4-day work week (Fridays off)
• Visible, measurable impact on company growth and scalability

Benefit offerings include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and 401K plan. Our program provides employees the flexibility to choose the type of coverage that meets their individual needs. Available paid leave may include Paid Sick Leave, where required by law; any other paid leave required by Federal, State, or local law; and Holiday pay upon meeting eligibility criteria.

Equal Opportunity Employer/Veterans/Disabled

To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://www.lhh.com/us/en/candidate-privacy

The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:

The California Fair Chance Act

Los Angeles City Fair Chance Ordinance

Los Angeles County Fair Chance Ordinance for Employers