Operational Excellence Lead

LHH; Wayne (PA); Remote; USD 110,000 - 160,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

401K plan

Flexible paid leave options

EAP program

Commuter benefits

401K plan

Paid leave

Holiday pay

Job summary

A leading consulting firm is seeking an Operational Excellence Lead to drive continuous-improvement initiatives in a remote role. The ideal candidate will possess over 5 years of experience in Operational Excellence and a deep understanding of Lean and Six Sigma methodologies. Key responsibilities include defining operational frameworks, leading initiatives, and facilitating Lean training. Candidates with strong stakeholder engagement and communication skills will excel, as will those demonstrating an ability to drive accountability across teams.

Qualifications

• 5+ years of experience in Operational Excellence, Process Improvement, Lean/CI, or related leadership roles.
• Strong understanding of Lean, Six Sigma, or similar methodologies (certification preferred).
• Track record of leading cross-functional transformation efforts with measurable results.
• Excellent communication, coaching, and stakeholder engagement skills.
• Experience establishing governance frameworks, KPI models and performance management processes.

Responsibilities

• Define, implement, and maintain an effective operational excellence and continuous-improvement framework.
• Scope, structure, and lead improvement initiatives from ideation through implementation.
• Facilitate Lean methodologies, root-cause analysis, and corrective-action planning.
• Deliver training and mentoring on Lean/CI tools at all levels to build a CI culture.
• Establish and manage KPI dashboards, reporting, and performance visibility.
• Partner with HR, IT, Finance and operations leaders to align initiatives and support change‑management.
• Build business cases for process automation or workflow enhancements as appropriate.

Skills

Operational Excellence

Lean/CI

Stakeholder Engagement

Coaching

Change management

Stakeholder engagement

Job description

Overview

We are seeking a highly skilled Operational Excellence Lead to support enterprise‑level continuous‑improvement initiatives. This contract role requires someone who can drive structured process improvements, strengthen governance frameworks, and accelerate operational performance across teams — all in a fully remote capacity.

Responsibilities

• Define, implement, and maintain an effective operational excellence and continuous‑improvement framework, including governance, standardized practices, and KPI structures
• Scope, structure, and lead improvement initiatives from ideation through implementation, ensuring measurable impact and alignment with organizational priorities
• Facilitate Lean methodologies, root‑cause analysis, and corrective‑action planning to drive sustainable improvements
• Deliver training, coaching, and mentoring on Lean/CI tools at all levels of the organization to build a common language and continuous‑improvement culture
• Establish and manage KPI frameworks, dashboards, and reporting mechanisms to enhance performance visibility and accountability
• Partner cross‑functionally with HR, IT, Finance, and operational leaders to align initiatives and support change‑management activities
• Build business cases for process automation, workflow enhancements, or additional operational investments as appropriate

Qualifications

• 5+ years of experience in Operational Excellence, Process Improvement, Lean/CI, or related leadership roles
• Strong understanding of Lean, Six Sigma, or similar methodologies (certification preferred)
• Track record of leading cross‑functional transformation efforts with measurable results
• Strong communication, coaching, and stakeholder‑engagement skills
• Experience establishing governance frameworks, KPI models, and structured performance‑management processes
• Ability to operate independently in a remote environment while driving accountability across teams

Equal Opportunity Employer/Veterans/Disabled

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The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:

• The California Fair Chance Act
• Los Angeles City Fair Chance Ordinance
• Los Angeles County Fair Chance Ordinance for Employers
• San Francisco Fair Chance Ordinance

Benefits

Benefit offerings include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits, and 401K plan. Our program provides employees the flexibility to choose the type of coverage that meets their individual needs. Available paid leave may include Paid Sick Leave, where required by law; any other paid leave required by Federal, State, or local law; and Holiday pay upon meeting eligibility criteria.