Operations & Compliance Coordinator, Centralized Services

North Central Texas Council of Governments; Arlington (TX); On-site; USD 55,601 - 72,282; Full time

Benefits offered by this job

Health insurance

Paid vacation and sick leave

Retirement contribution plan

Professional development opportunities

Work/Life Balance Programs

Employee assistance program

Job summary

The North Central Texas Council of Governments is seeking a Centralized Services Operations Coordinator in Arlington, TX. This pivotal role provides operational support to ensure efficient and compliant department operations.

Responsibilities include managing communications, supporting contract administration, and resolving complaints. Ideal candidates should be proficient in Microsoft Office, organized, and possess strong communication skills. Relevant experience of at least three years is required, along with a drive for excellence in operational workflows.

Qualifications

• Minimum of 3 years of related experience.
• Ability to manage multiple projects while meeting firm deadlines.
• Effective communication and analytical skills.

Responsibilities

• Serve as a key liaison among internal teams and external partners.
• Support contract and MOU administration.
• Assist with complaint tracking and resolution.
• Monitor quality assurance activities and documentation.
• Coordinate communications and record management.

Skills

Proficiency in Microsoft Office Software

Organized and detail-oriented

Collaborative approach

Analytical judgement

Advanced communication skills

Excellent writing skills

Education

3 years of related experience

Job description

The North Central Texas Council of Governments is seeking a Centralized Services Operations Coordinator in Arlington, TX. This pivotal role provides operational support to ensure efficient and compliant department operations.

Responsibilities include managing communications, supporting contract administration, and resolving complaints. Ideal candidates should be proficient in Microsoft Office, organized, and possess strong communication skills. Relevant experience of at least three years is required, along with a drive for excellence in operational workflows.