Senior Administrative Assistant: Transportation & Planning

Gulfshoresal; Arlington (TX); On-site; USD 44,000 - 54,000; Full time

Job summary

The North Central Texas Council of Governments (NCTCOG) Transportation Department seeks a Senior Administrative Assistant to provide complex administrative support for planning activities in the Dallas–Fort Worth region.

The role emphasizes excellent communication, calendar and travel coordination, meeting support, records management, and superior customer service to staff, members, and the public. Minimum qualifications include a two-year degree and at least one year of related experience.

Qualifications

• Ability to operate a variety of office equipment.
• Excellent communication skills, both written and verbal, and interpersonal skills with ability to listen to and follow instructions, coordinate with team members, and present ideas.
• Working knowledge of Microsoft Word, Outlook, PowerPoint, and Excel.
• Ability to work independently and in a team environment.
• Detail-oriented, highly organized, with an ability to manage multiple assignments/tasks and work well in a deadline-driven environment without diminishing quality of work.

Responsibilities

• Answering multi-line phone system, fielding questions, distributing messages, and directing requests to the appropriate staff
• Providing customer service to the Agency’s membership, public, and staff
• Copying, scanning, assembling, and distributing documents
• Supporting committee and/or staff meetings
• Maintaining databases
• Creating, formatting, reviewing, and posting items on the Agency Intranet and Internet
• Coordinating travel arrangements and reimbursements in accordance with federal, State, and Agency regulations and guidelines
• Maintaining calendars, scheduling meetings, assisting in the coordination of special events, and resolving scheduling conflicts
• Composing, reviewing, and formatting correspondence, presentations, agenda items, documents, and reports
• Adhering to records management guidelines
• Communicating with elected officials, committee members, varying levels of staff from management to entry-level, and the general public
• Serving as a representative of the department and Agency and attending meetings as needed

Skills

Office equipment operation

Excellent communication

Microsoft Word Outlook PowerPoint and/

Independent and team work

Detail-oriented and organized

Education

Two-year associate's degree or equivalent

1 year of related experience

Tools

Microsoft Word

Outlook

PowerPoint

Excel

Job description

The North Central Texas Council of Governments (NCTCOG) Transportation Department seeks a Senior Administrative Assistant to provide complex administrative support for planning activities in the Dallas–Fort Worth region.

The role emphasizes excellent communication, calendar and travel coordination, meeting support, records management, and superior customer service to staff, members, and the public. Minimum qualifications include a two-year degree and at least one year of related experience.