Senior Administrative & Office Support Specialist

North Central Texas Council of Governments; Arlington (TX); On-site; USD 44,120 - 53,924; Full time

Job summary

North Central Texas Council of Governments (NCTCOG) is seeking an administrative support specialist to handle frontline reception, file management, and general office duties in Arlington, TX. The role emphasizes public service and member interactions, with tasks including calendar coordination, travel arrangements, document preparation, and intranet postings.

The ideal candidate has at least a year of experience, strong communication skills, and the ability to work both independently and with a

Qualifications

• Two-year associate’s degree or equivalent from college, technical, or vocational program.
• At least one year of related work experience.
• Strong written and verbal communication skills.

Responsibilities

• Answering multi-line phone system, fielding questions, distributing messages, and directing requests to the appropriate staff
• Providing customer service to the Agency’s membership, public, and staff
• Copying, scanning, assembling, and distributing documents
• Supporting committee and/or staff meetings
• Creating, formatting, reviewing, and posting items on the Agency Intranet and Internet
• Coordinating travel arrangements and reimbursements in accordance with federal, state, and Agency regulations and guidelines
• Maintaining calendars, scheduling meetings, assisting in the coordination of special events, and resolving scheduling conflicts
• Composing, reviewing, and formatting correspondence, presentations, agenda items, documents, and reports
• Adhering to records management guidelines
• Communicating with elected officials, committee members, varying levels of staff from management to entry‑level, and the general public
• Serving as a representative of the department and Agency and attending meetings as needed

Skills

Customer service

Effective communication

Interpersonal skills

Team collaboration

Office equipment operation

Education

Two-year associate’s degree or equivalent

Tools

Microsoft Word

Outlook

PowerPoint

Excel

Job description

North Central Texas Council of Governments (NCTCOG) is seeking an administrative support specialist to handle frontline reception, file management, and general office duties in Arlington, TX. The role emphasizes public service and member interactions, with tasks including calendar coordination, travel arrangements, document preparation, and intranet postings.

The ideal candidate has at least a year of experience, strong communication skills, and the ability to work both independently and with a