Operations & Community Partnerships Manager (English/Spanish)

No Limit Healthcare & Social Services LLC; Newark (NJ); On-site; USD 48,000 - 55,000; Full time

Benefits offered by this job

Health insurance

401(k) retirement plan

Paid time off

Paid company holidays

Sick leave

Job summary

No Limit Healthcare & Social Services LLC is seeking a highly organized, bilingual coordinator to lead day-to-day operations in Newark. You will connect service delivery, staffing, documentation, client experience, and community outreach, working closely with families, DSPs, and partners.

The role requires a Bachelor's degree and fluency in English and Spanish, with strong organizational and communication skills.

Qualifications

• Bachelor's degree required or higher in a related field.
• Fluent in English and Spanish, both verbal and written.
• Excellent organization and attention to detail.
• Professional communication with families, DSPs, and partners.
• Comfort using Microsoft Office, email, spreadsheets, and CRM or case-management systems.
• On-site work in Newark with local travel as needed.
• Ability to handle confidential information and onboarding/compliance requirements.

Responsibilities

• Coordinate day-to-day service activity among clients, families, DSPs, and internal team.
• Respond to inquiries in English and Spanish and guide intake for prospective clients.
• Track referrals, service requests, staffing needs, and next steps in company systems.
• Support DSP recruitment by coordinating interviews and onboarding steps.
• Build and maintain referral relationships with coordinators, community organizations, families, and partners.
• Attend community or referral meetings and follow up on opportunities.
• Review service documents for completeness and alignment with requirements.
• Monitor DSP onboarding, training, credentials, and documentation status.

Skills

Bilingual English/Spanish

Strong organization

Professional communication

CRM systems

Microsoft Office

Education

Bachelor's degree

Tools

CRM

Microsoft Office

Job description

About No Limit

No Limit Healthcare & Social Services LLC is a New Jersey DDD/Medicaid-approved provider supporting individuals with intellectual and developmental disabilities and their families. We deliver person-centered services with compassion, consistency, responsive communication, and professional standards.

The Opportunity

We are hiring a highly organized, bilingual professional to help lead day-to-day operations, coordinate services, strengthen relationships with families and community partners, and expand our network of qualified Direct Support Professionals (DSPs).

This is not a traditional desk-only coordinator position. You will connect service delivery, staffing, documentation, client experience, and community outreach. The right person is dependable, professional, comfortable taking ownership, and able to move work forward without constant supervision.

What You Will Own

• Coordinate day-to-day service activity among clients, families, DSPs, support coordinators, and the internal team.
• Respond promptly and professionally to inquiries in English and Spanish and guide prospective clients and families through the intake process.
• Track referrals, service requests, staffing needs, follow-ups, and next steps in company systems.
• Support DSP recruitment by identifying qualified candidates, coordinating interviews and onboarding steps, and maintaining consistent candidate communication.
• Build and maintain professional referral relationships with support coordinators, community organizations, families, and other partners.
• Conduct thoughtful outreach, attend relevant community or referral meetings, and follow up on qualified opportunities.
• Review service documentation for completeness, accuracy, professional language, and alignment with service requirements; escal...
• Monitor assigned DSP onboarding, training, credential, and documentation status while protecting confidential information.
• Help resolve scheduling, coverage, communication, and service-delivery issues before they become larger problems.
• Maintain accurate records and weekly updates covering operations, staffing, referrals, and client follow-through.
• Represent No Limit with maturity, warmth, discretion, and strong professional standards.

Required Qualifications

• Bachelor's degree from an accredited college or university is required. Degrees in social work, psychology, public health, healthcare administration, business, communications, or a related field are preferred.
• Full professional fluency in both English and Spanish, including confident verbal communication and clear business writing.
• Strong organization, judgment, follow-through, and attention to detail.
• Ability to communicate professionally with individuals with disabilities, families, DSPs, referral partners, and leadership.
• Comfort using Microsoft Office, email, spreadsheets, and CRM or case-management systems.
• Ability to work on-site in Newark and travel locally for meetings or outreach when needed.
• Ability to handle confidential information responsibly and complete all role-related onboarding and compliance requirements.

Preferred Qualifications

• Two or more years of experience in healthcare, disability services, social services, service coordination, operations, recruiting, community outreach, or client services.
• Familiarity with New Jersey DDD services, Medicaid-funded programs, DSP staffing, or person-centered service delivery.
• Experience managing multiple active cases, candidates, referrals, or client relationships at the same time.
• A track record of professional outreach, relationship building, or measurable business-development results.

Compensation and Benefits

• Base salary range: $48,000–$55,000, depending on experience and qualifications. The expected starting offer is approximately $50,000.
• Performance-based commission opportunity tied to defined referral, client-onboarding, and DSP staffing results. Full written commission terms will be provided before hire.
• Health insurance benefits, subject to plan eligibility and terms.
• 401(k) retirement plan, subject to plan eligibility and terms.
• Paid time off, including vacation.
• Paid company holidays.
• New Jersey earned sick leave in accordance with applicable law.
• Employer-provided onboarding, systems training, and role-related professional training.

No Limit Healthcare & Social Services LLC is an equal opportunity employer. Employment decisions are based on job-related qualifications, performance, and organizational needs. Reasonable accommodations are available during the application and interview process.