Operations Clerk (Logistics & Transportation)

Kelly Services; Reno (NV); On-site; USD 25,000 - 27,000; Full time

Benefits offered by this job

Medical insurance

Dental/vision benefits

Transit spending account

Paid holidays / sick leave

Job summary

Kelly Services is seeking an Operations Clerk in Reno, NV for a 3–6 month, on-site assignment. You will support shipment registration, tracking, and customer inquiries in a fast-paced logistics environment.

The role emphasizes data entry, problem-solving, and collaborating with carriers and internal teams to meet KPIs and customer satisfaction.

Qualifications

• High School Diploma or GED is required.
• Associate degree or related coursework is preferred.
• Minimum 2 years of administrative/logistics-related experience.

Responsibilities

• Enter and maintain shipment and order information with high accuracy.
• Track shipments and communicate with carriers and vendors.
• Respond to customer inquiries by phone and email.
• Monitor communications and provide timely updates.
• Maintain records in company databases and review data for discrepancies.
• Process, scan, and organize documentation.

Skills

Data entry accuracy

Customer service

Multitasking

Problem solving

Communication

Typing 40+ WPM

10-key proficiency

Education

High School Diploma or GED

Associate degree or coursework preferred

Tools

Microsoft Office

Excel

Word/Outlook

Job description

Kelly Services is seeking a detail-oriented Operations Clerk to support a leading logistics organization in Reno, NV. In this role, you will help coordinate the movement of critical commercial, military, and government shipments between the U.S. mainland and the Hawaiian Islands. If you enjoy problem-solving, working with data, and delivering outstanding customer service, this is an excellent opportunity to grow your logistics career.

Position Details

• Job Title: Operations Clerk
• Location: Reno, NV (100% On-Site)
• Pay Rate: $18.25 - $19.25 per hour (DOE)
• Assignment Length: 3-6 Months
• Potential for Temp-to-Hire Opportunity
• Schedule: Full-Time

Why You'll Love This Role

• Gain experience in the fast-paced transportation and logistics industry
• Work with commercial, military, and government customers
• Develop valuable customer service, operations, and data management skills
• Join a collaborative team committed to excellence
• Opportunity for long-term employment based on business needs and performance

What You'll Do

As an Operations Clerk, you will play a key role in ensuring shipments are accurately registered, tracked, and managed throughout the transportation process.

Responsibilities include:

• Enter and maintain shipment and order information with a high degree of accuracy
• Track shipments and communicate with carriers, vendors, railroads, and transportation providers
• Respond to customer inquiries via phone and email
• Monitor incoming communications and provide timely updates
• Research and resolve shipment issues and service concerns
• Maintain accurate records in company databases
• Review data for accuracy and correct discrepancies
• Process, scan, and organize documentation
• Support departmental goals, KPIs, and customer satisfaction initiatives
• Assist with various administrative and operational tasks as assigned

What We're Looking For

• Strong attention to detail and data entry accuracy
• Excellent communication and customer service skills
• Ability to multitask and prioritize in a fast-paced environment
• Strong problem-solving and analytical abilities
• Comfortable collaborating with customers, vendors, carriers, and internal teams
• Typing speed of 40+ WPM and 10-key proficiency
• Basic Microsoft Office skills, including Excel, Word, and Outlook

Qualifications

• High School Diploma or GED required
• Associate Degree or related coursework preferred
• Minimum 2 years of administrative, logistics, transportation, or related experience
• Import/export, transportation, or logistics experience preferred

Pay: $18.25 - $19.25 per hour DOE

Location: Reno, NV

Schedule: Full-Time | On-Site

Duration: 3-6 Months with potential for long-term opportunity based on performance and business needs.

As part of our promise to talent, Kelly supports those who work with us through a variety of benefits, perks, and work-related resources. Please note: The following benefits reflect Kelly's general offerings. Eligibility may vary by assignment, location, and job type.

• Kelly offers eligible employees voluntary benefit plans including medical, dental, vision, telemedicine, term life, whole life, accident insurance, critical illness, a legal plan, and short-term disability.
• As a Kelly employee, you will have access to a retirement savings plan, service bonus and holiday pay plans (earn up to eight paid holidays per benefit year), and a transit spending account. In addition, employees are entitled to earn paid sick leave under the applicable state or local plan.

Kelly may use AI-powered tools during the recruitment and hiring process. For full details, including how Kelly uses AI, your rights, and how to request a reasonable accommodation, visit the Recruitment Artificial Intelligence Notice (https://www.kellyservices.com/hubfs/myKelly/Resources/Employment_Policies/Recruitment-Artificial-Intelligence-Notice.pdf?hsLang=en).

Kelly is committed to providing equal employment opportunities to all qualified employees and applicants regardless of race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, age, marital status, pregnancy, genetic information, or any other legally protected status, and we take affirmative action to recruit, employ, and advance qualified individuals with disabilities and protected veterans in the workforce. Requests for accommodation related to our application process can be directed to the Kelly Human Resource Knowledge Center. Kelly complies with the requirements of California’s state and local Fair Chance laws. A conviction does not automatically bar individuals from employment. Kelly participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.

Kelly Services is proud to be an Equal Employment Opportunity and affirmative action employer. Kelly complies with the requirements of California’s state and local Fair Chance laws. A conviction does not automatically bar individuals from employment.