Operations Clerk

Melvin Stone Company, LLC; Wilmington (DE); On-site; USD 19,000 - 28,000; Full time

Job summary

Melvin Stone Company, LLC in Delaware is seeking an Operations Clerk who thrives in a fast-paced environment and excels in office administration. You will handle phone inquiries, process orders, support field sales, and maintain accurate data records.

Ideal candidates have a high school diploma, office experience is a plus, and you should be proficient in Word and Excel, with strong multitasking and adaptability to changing priorities while keeping organized and professional.

Qualifications

• High school diploma or equivalent required.
• Office experience preferred but not required.
• Strong work ethic and reliability in admin tasks.

Responsibilities

• Provide exceptional customer service via phone and orders.
• Support field sales with professionalism and information.
• Operate office equipment and perform scale duties accurately.
• Manage multiple tasks in a fast-paced setting with attention to detail.
• Read manuals, safety information, and hazard labels for compliance.
• Data entry, filing, and general admin duties as needed.
• Make independent decisions with sound judgment.

Skills

Customer service

Verbal communication

Written communication

Microsoft Word

Microsoft Excel

Data entry

Organization

Independent decision making

Adaptability

Education

High school diploma or equivalent

Tools

Microsoft Word

Microsoft Excel

Job description

Do you thrive on interacting with new people and making impactful decisions daily? If that sounds like you, we’re looking for an Operations Clerk who excels in both independent and team settings, enjoys a fast-paced environment, and is skilled in office administration. If you’re adept at multitasking and delivering exceptional customer service, we want to hear from you!

Operations Clerk Core Responsibilities

• Provide exceptional customer service by handling phone inquiries, processing orders, and supporting field sales representatives with professionalism and a positive attitude
• Communicate effectively with customers and internal team members using verbal and written skills
• Operate office equipment and accurately perform scale duties, ensuring precise measurements and data recording
• Manage multiple tasks efficiently in a fast-paced environment, maintaining organization and attention to detail
• Read and understand various documents including instruction manuals, safety information, and hazard labels to ensure compliance and safety
• Perform general office administration tasks such as data entry, filing, and supporting other administrative functions as needed
• Make informed decisions independently, handling administrative responsibilities with sound judgment
• Adapt to changing priorities and diverse tasks to support the dynamic needs of the operation

Operations Clerk Key Skills

• Excellence in customer service with a professional and positive demeanor
• Strong verbal and written communication skills
• Proficiency in Microsoft Word and Excel for data entry and office tasks
• Ability to operate office equipment and perform scale-related duties accurately
• Highly organized and capable of multitasking effectively
• Competent in reading and comprehending technical and safety documents
• Strong decision-making skills with the ability to work independently
• Adaptable and flexible in a fast-changing work environment

Qualifications

• Education: High school diploma or equivalent.
• Experience: Prior experience in an office environment preferred but not required.
• Other Requirements: Strong work ethic and reliability in performing scale and administrative duties.

EOE/M/F/Disabled/Veteran/DFSP

We look for talent that shares our core values, Forward Thinking - Hard Working - Willing to Learn.