Operations & Change Enablement CoE Lead (Remote)

The Moore Group; Charlotte (NC); Remote; USD 160,000 - 210,000; Full time

Benefits offered by this job

Remote work

Flexible schedule

Impactful projects

Job summary

The Moore Group is seeking an Operations and Change Enablement CoE Lead to drive operational leadership and governance for Business Adoption and Change Management across initiatives. This fully remote role focuses on demand intake, portfolio management, reporting, capacity planning, and delivery processes to enable successful outcomes.

The ideal candidate will coordinate with Change Leads, oversee readiness tracking and communications, and support capability development for Fortune 100 clients

Qualifications

• Experience in change management and project governance across complex programs.
• Ability to design and maintain demand intake, capacity planning, and reporting.
• Bachelor's degree in a communications-related field is required; master's is a plus.

Responsibilities

• Manage Business Adoption demand intake, portfolio workflows, resource forecasting, prioritization inputs, and governance processes.
• Maintain portfolio dashboards, reporting, capacity plans, methodology standards, and readiness metrics for leadership decisions.
• Coordinate demand flow and operational alignment across Change Leads and CoE resources.
• Support project-level change activities, including change impact inputs, stakeholder coordination, readiness tracking, communications alignment, and training planning support.
• Assist Change Leads with execution monitoring and follow-up across project delivery.

Skills

Change enablement

Portfolio management

Demand forecasting

Stakeholder coordination

Microsoft 365

Education

Bachelor's degree in English, Communications, Journalism, or related field

Tools

Portfolio management tools

Dashboard/reporting tools

MS Excel / Power BI

Job description

Job Title: Operations and Change Enablement CoE Lead

Location: Full Time / Fully Remote

About The Moore Group: The Moore Group, a recognized leader in strategic consulting, partners with Fortune 100 companies to provide expert support in communications, change management, project management, and training. With over 30 years of experience, we help organizations achieve clarity, alignment, and engagement across their initiatives.

We are currently seeking a skilled Operations and Change Enablement CoE Lead to support a leading Fortune 100 client. In this role, you will be instrumental in providing operational leadership and governance support for the Business Adoption & Change Management function by enabling consistent demand intake, portfolio management, reporting, capacity planning, and delivery processes across supported initiatives.

Key Responsibilities:

• Manage Business Adoption demand intake, portfolio workflows, resource forecasting, prioritization inputs, and governance processes.
• Maintain portfolio dashboards, reporting, capacity plans, methodology standards, and readiness metrics to support leadership decision-making.
• Coordinate demand flow and operational alignment across Change Leads and CoE resources.
• Support project-level change activities, including change impact inputs, stakeholder coordination, readiness tracking, communications alignment, and training planning support.
• Assist Change Leads with execution monitoring and follow-up activities throughout project delivery.

Qualifications:

• Global Pharmaceutical / Manufacturing Experience: Previous experience in pharmaceutical, manufacturing, or technical industries is a plus, but not required.
• Technical Proficiency: Skilled in Microsoft 365, portfolio and project management tools, dashboard/reporting tools, and supporting demand, capacity, and resource planning processes.
• Attention to Detail: Strong diligence, clarity of thought, and the ability to listen effectively and execute in a timely manner.
• Educational Background: A bachelor's degree in English, Communications, Journalism, or a related field is required. A master's degree is a plus.

Required Start Time: Due to national and international operations, a start time of 8 a.m. EST is required.

Why Join Us?

• Collaborative Environment: Work closely with a dynamic and talented team on high-impact projects.
• Remote Flexibility: This position is fully remote, offering flexibility and work-life balance.
• Impactful Work: Play a key role in driving strategies and impacting change.

If you are initiative driven with a talent for delivering success, we look forward to hearing from you.

For more information, please visit https://www.themooregroup.com.