Operations & Billing Specialist

Encore Fire Protection; Neptune City (NJ); On-site; USD 55,000 - 85,000; Full time

Benefits offered by this job

Competitive Salary

Flexible Dress Code

Health and Wellness Coverage

401(k) Retirement Plan

Life Insurance

Job summary

Encore Fire Protection in Neptune City, NJ, is looking for an Operations Specialist to manage service delivery and ensure contract accuracy. Strong organizational skills and professional communication are crucial for this role, which involves coordinating between customers and technicians.

The ideal candidate will have a Bachelor’s degree and 2-3 years of relevant experience, focusing on detail-oriented tasks in a fast-paced environment. Join a culture that values innovation and effectiveness.

Qualifications

• 2-3 years of professional office experience in a related field.
• Experience in a service business or operations-driven role.
• Ability to work under pressure with competing deadlines.

Responsibilities

• Manage service delivery for assigned product line.
• Review scopes of work and contracts for accuracy.
• Communicate with customers regarding invoice issues.

Skills

Attention to detail

Organizational skills

Professional communication

Technology proficiency

Education

Bachelor’s degree in Business Administration, Operations Management, or related field

Tools

Microsoft Office (Outlook, Excel, Word)

ServiceTrade

Job description

Encore Fire Protection in Neptune City, NJ, is looking for an Operations Specialist to manage service delivery and ensure contract accuracy. Strong organizational skills and professional communication are crucial for this role, which involves coordinating between customers and technicians.

The ideal candidate will have a Bachelor’s degree and 2-3 years of relevant experience, focusing on detail-oriented tasks in a fast-paced environment. Join a culture that values innovation and effectiveness.