Operations & Billing Specialist

Socket.dev; Delaware (OH); On-site; USD 25,000 - 39,000; Full time

Job summary

SourcePoint is seeking an Operations Specialist to provide administrative, billing, and operational support, ensuring accurate records and timely processing across programs. The role emphasizes attention to detail, organization, and outstanding internal customer service.

You will coordinate surveys, program evaluations, and quality improvement tools, while supporting report development and data retrieval for ongoing operational initiatives.

Qualifications

• Exceptional organizational and time management skills.
• Strong attention to detail and accuracy.
• Ability to prioritize multiple assignments and meet deadlines.
• Proficiency with Microsoft Office Suite and ability to adapt to new software systems.
• Strong written and verbal communication skills.
• Ability to maintain confidentiality and handle sensitive information with discretion.
• Excellent customer service and interpersonal skills.

Responsibilities

• Provide Billing and Administrative Support for multiple programs, ensuring accurate records and timely processing of documents.
• Support Quality Improvement activities by preparing surveys, collecting results, and assisting with reporting.
• Coordinate client correspondence, reports, and program evaluations.
• Assist with data retrieval, reporting, and maintaining current templates and forms.
• Maintain inventory of office supplies and ensure proper handling of first aid kits.

Skills

Org. skills

Attention to detail

Time management

Communication

Confidentiality

Customer service

Independent worker

Education

Associate’s degree or equivalent experience

Tools

Microsoft Office Suite

Job description

SourcePoint is seeking an Operations Specialist to provide administrative, billing, and operational support, ensuring accurate records and timely processing across programs. The role emphasizes attention to detail, organization, and outstanding internal customer service.

You will coordinate surveys, program evaluations, and quality improvement tools, while supporting report development and data retrieval for ongoing operational initiatives.