Operations / Behavioral Health Technician (OPS/BHT)

Atlantic Health Strategies; California (MO); On-site; USD 28,000 - 34,000; Full time

Benefits offered by this job

Paid Time Off

Health Insurance

Job summary

Resilience Behavioral Health is hiring an Operations/Behavioral Health Technician (OPS/BHT) at its Willowbrook, IL site. This full-time, on-site role supports administrative operations and direct client care across PHP, IOP, and outpatient tracks.

You will monitor the milieu, supervise clients, assist with daily activities, document observations, coordinate transportation, and provide general admin support while following safety protocols.

Qualifications

• High school diploma or GED required.
• 1–2 years of relevant behavioral health or direct care experience.
• Comfort working with individuals in behavioral health or substance use treatment.
• Strong communication and organizational skills; multitasking in a fast-paced setting.
• Dependable, punctual, and detail-oriented.

Responsibilities

• Monitor milieu and provide direct client supervision to maintain a safe environment.
• Support daily program operations: client check-in/out and attendance tracking.
• Assist with daily living needs and orientation; escalate clinical concerns as needed.
• Document observations, incidents, and logs per standards.
• Coordinate client transportation, groups, and appointments across tracks.
• Maintain a clean, organized facility and flag safety needs.
• Provide general admin support: phones, filing, data entry.
• Respond calmly to de-escalate situations per safety protocols.

Skills

Communication

Multitasking

Dependability

Attention to detail

Education

High school diploma/GED

Job description

Operations / Behavioral Health Technician (OPS/BHT)

Operations / Behavioral Health Technician (OPS/BHT)

Willowbrook, IL | Full-Time | On-Site

About Resilience Behavioral Health

Resilience Behavioral Health of Illinois provides client-first, dual-diagnosis behavioral health treatment at its Willowbrook facility, offering Partial Hospitalization, Intensive Outpatient, Outpatient, Residential Inpatient, and Crisis Stabilization programming.

The Opportunity

The Operations/Behavioral Health Technician (OPS/BHT) plays a dual role at the Willowbrook facility, supporting both the day-to-day administrative operations of the site and the direct care needs of clients moving through Resilience's treatment programs. This is a full-time, on-site, day-shift role reporting into the admin team.

What You'll Do

• Monitor the milieu and provide direct client supervision to help maintain a safe, structured, and supportive treatment environment.
  
• Support daily program operations, including client check-in and check-out, attendance tracking, and coordination between clinical and administrative staff.
  
• Assist clients with daily living needs, orientation to the program, and general questions, escalating clinical concerns to the appropriate clinician.
  
• Document client observations, incidents, and daily activity logs accurately and in accordance with facility and regulatory standards.
  
• Support scheduling and coordination of client transportation, groups, and appointments across PHP, IOP, and outpatient tracks.
  
• Help maintain a clean, organized, and welcoming facility, including stocking supplies and flagging maintenance or safety needs to leadership.
  
• Provide general administrative support, such as answering phones, filing, and data entry, as needed by the operations team.
  
• Respond calmly and appropriately to de-escalate situations, following facility safety protocols.
  

Requirements

• High school diploma or GED required.
  
• 1 to 2 years of relevant experience, ideally in a behavioral health, substance use treatment, or direct care setting.
  
• Comfort working with individuals receiving treatment for mental health and substance use conditions.
  
• Strong communication and organizational skills, with the ability to multitask in a fast-paced treatment environment.
  
• Dependable, punctual, and detail-oriented.
  
• Full-time, on-site availability in Willowbrook, IL, days.
  

Compensation and Benefits

• Hourly position: $20.00 to $25.00 per hour.
  
• Paid Time Off
  
• Health Insurance
  

This is a direct hire with Resilience Behavioral Health. Atlantic Health Strategies is recruiting on their behalf.