Behavioral Health Technician

ICBD Holdings, LLC.; Nashua (NH); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

Health Insurance through ICHRA

Dental Insurance

Vision Insurance

401(k) Retirement Plan

Paid Time Off (PTO)

Employee Assistance Program (EAP)

Pet Insurance

Company-Paid Life Insurance & AD&D

Training and Professional Development

Job summary

A behavioral health organization in Nashua is seeking a dependable and compassionate Behavioral Health Technician (BHT) to support clients in recovery during second shift hours. The BHT will monitor residents to ensure a safe environment, assist with daily routines, and engage in recovery-focused activities. Candidates should possess strong observation and communication skills, as well as an ability to maintain professionalism in a fast-paced setting. Join a mission-driven work environment focused on client care and support.

Qualifications

• Experience in behavioral health, substance use treatment, or residential care is preferred.
• CPR/First Aid certification or willingness to obtain upon hire.
• Ability to maintain professional boundaries.

Responsibilities

• Monitor and support residents to ensure safety and compliance.
• Conduct regular checks and document behaviors.
• De-escalate situations appropriately.

Skills

Observation

Communication

Documentation

Crisis Intervention

Education

High school diploma or equivalent

Job description

Position Summary

We are seeking a Behavioral Health Technician (BHT) to support clients in our residential housing program during second shift hours [3p-11p]. The BHT plays a critical role in maintaining a safe, structured, and recovery-oriented environment by monitoring residents, supporting daily routines, and reinforcing program expectations.

This position is ideal for someone who is dependable, compassionate, and interested in working directly with individuals in recovery.

Essential Duties & Responsibilities

• Monitor and support residents in the housing environment to ensure safety, structure, and compliance with program rules
• Conduct regular checks and observations; document behaviors, incidents, and shift notes accurately
• Support residents with daily routines, community expectations, and recovery-focused activities
• De-escalate situations appropriately and follow crisis intervention and safety protocols
• Communicate effectively with clinical, housing, and operations staff during shift handoffs
• Assist with admissions, discharges, and transitions as needed
• Maintain confidentiality and adhere to all HIPAA and organizational policies

Qualifications

• High school diploma or equivalent required
• Valid driver's license
• Experience in behavioral health, substance use treatment, residential care, or human services preferred
• Ability to maintain professional boundaries and a calm presence in a fast-paced environment
• Strong observation, documentation, and communication skills
• CPR/First Aid certification (or willingness to obtain upon hire)

Benefits & Perks

• Health Insurance through ICHRA (Individual Coverage Health Reimbursement Arrangement)
• Dental Insurance
• Vision Insurance
• 401(k) Retirement Plan
• Paid Time Off (PTO) and company-recognized holidays
• Employee Assistance Program (EAP) – confidential support for mental health, financial, legal, and personal matters
• Pet Insurance – optional coverage for your furry family members
• Company-Paid Life Insurance & AD&D (Accidental Death & Dismemberment)
• Training and Professional Development opportunities
• Supportive, mission-driven work environment focused on recovery and client care