Operations & Automation Lead (Healthcare)

XRHealth; Needham (MA); On-site; USD 80,000 - 110,000; Full time

Job summary

XRHealth is seeking a Business Operations Manager in Needham, Massachusetts. This role is operationally critical, working cross-functionally across finance, customer success, and logistics. The ideal candidate will have 4–8 years of experience in healthcare operations, strong analytical skills, and expertise with business systems.

You will drive efficiency and scale through improved processes, while providing leadership with key operational insights. This is a hands-on role suited for a proactive problem solver dedicated to continuous improvement.

Qualifications

• 4–8 years of professional experience in business operations or similar role.
• Strong understanding of the U.S. healthcare system.
• Experience with healthcare technology or medical device sectors.

Responsibilities

• Serve as the primary operational partner to the Head of XRHealth America.
• Drive execution of strategic initiatives and company priorities.
• Lead initiatives to optimize business systems and workflows.

Skills

Analytical skills

Project management

Operational efficiency

Communication skills

Microsoft Excel proficiency

Problem-solving abilities

Education

Bachelor’s degree in Business or related field

Tools

Microsoft Excel

HubSpot CRM

NetSuite ERP

Job description

XRHealth is seeking a Business Operations Manager in Needham, Massachusetts. This role is operationally critical, working cross-functionally across finance, customer success, and logistics. The ideal candidate will have 4–8 years of experience in healthcare operations, strong analytical skills, and expertise with business systems.

You will drive efficiency and scale through improved processes, while providing leadership with key operational insights. This is a hands-on role suited for a proactive problem solver dedicated to continuous improvement.