Operations Associate — Vault, ATM & Customer Solutions

Eastern Bank Careers; Raynham (MA); Vor Ort; USD 33.000 - 39.000; Vollzeit

Benefits dieser Stelle

Benefits package

Retirement package

Zusammenfassung

Eastern Bank Careers is seeking an Operations Associate to manage the branch’s operational elements, including cash vault, ATM, negotiable instruments, and new account opening controls. The role combines sales and transactional duties while directly servicing retail customers.

The position covers cash handling, deposits, loan applications, referrals, and routine servicing while ensuring compliance and security.

Qualifikationen

• Ability to work independently in a fast-paced environment.
• Outgoing self-starter with strong professionalism and interpersonal skills.
• Strong written and verbal communication skills; ability to build relationships across the organization.

Aufgaben

• Maintains primary responsibility for all operational elements of a small to mid-sized banking office, including cash vault and ATM management, negotiable instruments, and compliance.
• Balance and balance cash drawers; perform routine cash audits and process BSA forms.
• Open deposit accounts and take loan applications for various lending units; assist with servicing and referrals to other bank lines.
• Process monetary transactions such as deposits, withdrawals, checks, and currency exchanges; manage safe deposit records as needed.
• Ensure adherence to bank policies, procedures, and security requirements; stay updated on regulatory compliance.

Kenntnisse

Customer service

Interpersonal skills

Written & verbal communication

Multitasking

Self-starter

Tools

Cash forecasting system

Jobbeschreibung

Eastern Bank Careers is seeking an Operations Associate to manage the branch’s operational elements, including cash vault, ATM, negotiable instruments, and new account opening controls. The role combines sales and transactional duties while directly servicing retail customers.

The position covers cash handling, deposits, loan applications, referrals, and routine servicing while ensuring compliance and security.