Operations Associate - Underwriting Ops & Improvement

Admiral Insurance Group (a Berkley Company); Austin (TX); On-site; USD 55,000 - 70,000; Full time

Job summary

Admiral Insurance Group (a Berkley Company) is seeking an Operations Associate to support underwriting operations through policy lifecycle activities, data handling, workflow coordination, and process improvement initiatives.

You will collaborate with underwriting, operations, IT, finance, claims and business partners to enhance efficiency, data accuracy, and scalable processes. Early career candidates are encouraged to apply; prior insurance experience is valued but not required.

Qualifications

• Associate or bachelor’s degree preferred in Business, Finance, Risk Management, or related field.
• Early career candidates and recent graduates encouraged to apply.
• Prior insurance experience preferred but not required; experience in operations or service environments is valued.
• Ability to learn systems, tools, and processes quickly and adapt as workflows evolve.
• Strong written and verbal communication skills.
• Exceptional attention to detail and accuracy.
• Strong organizational, prioritization, and time management skills.
• Demonstrated critical thinking and problem-solving abilities.

Responsibilities

• Perform underwriting operations activities supporting policy lifecycle processing, service delivery, and consistency across the business.
• Enter, update, validate, and maintain data within underwriting systems.
• Monitor follow-up tasks related to premiums, endorsements, cancellations, and other servicing activities.
• Support workflows, resolve routine issues, and ensure timely completion of work.
• Participate in process improvement, workflow standardization, and change initiatives.
• Use systems and tools to monitor productivity and support outcomes.
• Collaborate with underwriting, operations, IT, finance, claims, and business partners.
• Contribute to a modern, scalable underwriting operation and support automation initiatives.

Skills

Communication

Attention to detail

Time management

Organizational skills

Problem solving

Collaboration

Adaptability

Continuous improvement

Education

Associate or bachelor’s degree preferred

Job description

Admiral Insurance Group (a Berkley Company) is seeking an Operations Associate to support underwriting operations through policy lifecycle activities, data handling, workflow coordination, and process improvement initiatives.

You will collaborate with underwriting, operations, IT, finance, claims and business partners to enhance efficiency, data accuracy, and scalable processes. Early career candidates are encouraged to apply; prior insurance experience is valued but not required.