Supervisor, Underwriting Operations

Admiral Insurance Group (a Berkley Company); Moorestown Township (NJ); On-site; USD 75,000 - 90,000; Full time

Job summary

Admiral Insurance Group (a Berkley Company) is seeking a Supervisor for Underwriting Operations in Moorestown Township, New Jersey. In this role, you will mentor a team of Underwriting Assistants and guide them in their daily tasks. Your responsibilities will include conducting performance reviews, providing technical training, and optimizing internal procedures.

The ideal candidate will have 3-5 years of supervisory experience, strong analytical skills, and proficiency in Microsoft Office, particularly Excel. Join Admiral in ensuring efficient and effective underwriting processes.

Qualifications

• Minimum of 3-5 years of prior lead or supervisory experience.
• Proven capability to implement innovative solutions.
• Experience with underwriting platforms and software.

Responsibilities

• Provide day-to-day supervision and mentorship to Underwriting Assistants.
• Conduct annual performance reviews and optimize procedures.
• Collaborate with various departments to identify process gaps.

Skills

Analytical skills

Excellent attention to detail

Exceptional communication skills

Problem-solving skills

Organizational skills

Experience with underwriting platforms

Proficiency in Microsoft Office Suite

Education

Bachelor’s degree or equivalent experience

Tools

Microsoft Excel

Job description

What makes Admiral Insurance Group ADMIRABLE.

Since 1974, Admiral Insurance Group has been supporting business innovation and market growth through our wholesale-dedicated excess and surplus (E&S) lines of commercial insurance. We specialize in underwriting difficult-to-place moderate to high-risk commercial businesses that require creative solutions, outside of the box thinking, entrepreneurial spirit and astute business knowledge. As a member of the W. R. Berkley Corporation, a Fortune 500 Company and one of the nation’s premier commercial lines property casualty insurance providers, we have the resources, support and industry data to provide exceptional service and exciting solutions for our clients and partners.

Unlock your insure-ability. Learn more about Careers at Admiral Insurance Group.

See what it’s like to work in Admiral’s Underwriting Operations department.

The Company is an equal employment opportunity employer.

Supervisor, Underwriting Operations will provide day-to-day supervision, coaching and mentorship to a team of Underwriting Assistants. Additionally, provide multi-faceted guidance and technical support to the Department; responsible for developing and delivering sessions that enhance processes, knowledge and the skills of the Admiral underwriting team.

• Manage and provide mentorship to the team.
• Complete and conduct annual performance reviews.
• Daily interaction and guidance for direct reports related to workflow.
• Oversee and implement initial technical training for Underwriting Operations new hires including follow-up sessions to ensure understanding and effectiveness.
• Optimize internal procedures and ensure consistency by creating content and sessions with the team for clarity and understanding. This can include new, updated, or existing processes needing reinforcement to provide consistent processes and messaging.
• Review IT form releases and identify updates that impact current thought or process.
• Partner with HO Underwriting as new products/forms are developed and introduced which impact staff.
• Determine common forms/policy language/intent where additional knowledge using Admiral Company SME’s will be disseminated to underwriting teams.
• Identify and recommend development needs, including applicable training proposal/plan to support team members’ professional development.
• Support the audit process for adherence to authority, guidelines, and current process protocol.
• Collaborate with Director, Manager, Department VP’s, Underwriters and other Team Leads to identify gap areas for consistent process and messaging.
• Provide support to the Director as required for special projects and/or assignments.
• Available to work additional hours to meet business demands and support time zone differences as needed.
• Bachelor’s degree preferred or equivalent experience.
• Minimum of 3-5 years of prior lead or supervisory experience.
• Analytical skills to assess effectiveness and make data-driven improvements.
• Excellent attention to detail and ability to manage multiple projects.
• Exceptional communication skills to include technical writing, presentation, and coaching.
• Excellent problem-solving, organizational, and analytical skills.
• Proven capability to implement innovative solutions.
• Experience working with underwriting platforms and software.
• Proficiency using Microsoft Office Suite, with a strong background in Excel.