Operations Associate - Onboarding & Process Optimization

Demolay International Inc; Platte Gardens (MO); On-site; USD 45,000 - 50,000; Full time

Job summary

DeMoLA International is seeking an Operations Associate in Kansas City, MO to oversee member onboarding, coordinate daily operations, and support cross-functional teams. The role emphasizes process improvements, record-keeping, and data-driven decision-making to enhance member satisfaction and service delivery.

The position involves managing onboarding, site content, donor communications, and general office tasks, with salary between $45,000 and $50,000 per year.

Qualifications

• Must have strong organizational and analytical abilities.
• Experience in member onboarding and donor communications.
• Proficient in CRM and data reporting.
• Strong written and verbal communication.

Responsibilities

• Oversee member onboarding and support for youth and adults.
• Coordinate daily operational tasks and cross-functional collaboration.
• Manage website content and donor communications.
• Maintain records and monitor performance metrics.
• Support general office functions and data-driven improvements.

Skills

Organizational skills

Analytical skills

Communication skills

CRM software

Data visualization

Problem-solving

Tools

WordPress

WooCommerce

Ortto Email Marketing

PayPal

QuickBooks

Zoom WorkPlace

AnyDesk

Adobe Suite

Job description

DeMoLA International is seeking an Operations Associate in Kansas City, MO to oversee member onboarding, coordinate daily operations, and support cross-functional teams. The role emphasizes process improvements, record-keeping, and data-driven decision-making to enhance member satisfaction and service delivery.

The position involves managing onboarding, site content, donor communications, and general office tasks, with salary between $45,000 and $50,000 per year.