Operations Associate – Loan & Member Services

Idaho Central Credit Union; Chubbuck (ID); On-site; USD 32,000 - 52,000; Full time

Benefits offered by this job

Competitive Pay

Generous Paid Time Off

11 Paid Holidays

Matching 401K AND Pension

Tuition Reimbursement

Employee Assistance Program

Employee Wellness Program

Paid Group Life and Disability Insur

Awesome Culture

Business Discounts

Job summary

Idaho Central Credit Union is seeking an Operations Hire Ahead for the Consumer Loan Servicing Team in Chubbuck, ID. You will learn and perform a variety of duties within Operations to support member satisfaction through efficient, accurate service.

Primary responsibilities include mail handling, document imaging, loan maintenance, payoff quotes, and cashiering tasks, with a focus on confidentiality and accuracy. Physical requirements apply; on-site work is required.

Qualifications

• A High School Diploma or GED.
• The ability to always maintain the confidentiality of Credit Union and member records.

Responsibilities

• Picking up, sorting, and processing mail from USPS.
• Imaging and reviewing documents for readability and storage.
• Fulfilling supply requests and managing interoffice mail.
• Processing loan maintenance requests and securing liens on titles for consumer loans.
• Reviewing and processing faxes, emails, and phone calls.
• Processing consumer and real estate payoff quotes.
• Maintaining homeowner’s insurance records, keying mortgage payments, and processing reconveyances.
• Assisting with account research including photocopy requests, statement reviews, etc.
• Maintaining deposit accounts, keeping reports, and processing various transactions.
• Interpreting and keying system exceptions related to card accounts.
• Completing various card and ATM maintenance.
• Maintaining and supporting positive vendor relationships.

Education

High School Diploma or GED

Job description

Idaho Central Credit Union is seeking an Operations Hire Ahead for the Consumer Loan Servicing Team in Chubbuck, ID. You will learn and perform a variety of duties within Operations to support member satisfaction through efficient, accurate service.

Primary responsibilities include mail handling, document imaging, loan maintenance, payoff quotes, and cashiering tasks, with a focus on confidentiality and accuracy. Physical requirements apply; on-site work is required.