Operations & Loan Servicing Specialist | Member Care

ICCU; Chubbuck (ID); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Competitive Pay

Generous Paid Time Off

11 Paid Holidays

Employee Assistance Program

Employee Wellness Program

Paid Group Life and Disability Insur

Awesome Culture

Business Discounts

Job summary

ICCU is seeking an entry-level Operations Associate in Idaho to handle mail processing, document review, and basic account tasks. The role emphasizes accurate data handling, confidentiality, and strong customer service at the branch level.

Responsibilities include processing faxes, emails, and calls, maintaining records, and supporting loan-related workflows while ensuring compliance with bank procedures and security policies. On-site work with competitive benefits offered.

Qualifications

• Requires a high school diploma or GED.
• 0-3 years of experience preferred.
• Strong communication and interpersonal skills; confidentiality essential.

Responsibilities

• Sort and process mail and related documents.
• Review and process faxes, emails, and phone calls.
• Maintain homeowner’s insurance records and process deposits.
• Assist with liens, reconveyances, and account research.
• Provide courteous, accurate member service.

Skills

Attention to detail

Communication skills

Organizational skills

Confidentiality

Education

High School diploma / GED

Tools

Office software

Office machines

Job description

ICCU is seeking an entry-level Operations Associate in Idaho to handle mail processing, document review, and basic account tasks. The role emphasizes accurate data handling, confidentiality, and strong customer service at the branch level.

Responsibilities include processing faxes, emails, and calls, maintaining records, and supporting loan-related workflows while ensuring compliance with bank procedures and security policies. On-site work with competitive benefits offered.