Operations Associate II: Data, Change & Systems

Apex Systems; Burton (MI); Presencial; USD 45.000 - 65.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Medical insurance

401K plan

Employee stock purchase plan

HSA - Health Savings Account

Descripción de la vacante

Everforth Apex is seeking an Operations Associate in Burton, Michigan to perform administrative, data management, and customer service tasks across business units. You will support system deployments, asset management, and process improvements while coordinating with cross-functional teams.

The ideal candidate has a Bachelor's degree in a related field and 2–4 years of experience, with proficiency in MS Office.

Formación

• Bachelor's degree in Business Administration, Finance, Computer Science, or a related field of study.
• Two to four years of related professional experience.
• Proficiency with MS Office Suite, specifically Word, Excel, PowerPoint, Access, and Project.

Responsabilidades

• Gather, develop, maintain, and interpret complex data to support business units.
• Communicate statistical and technical data clearly with internal and external partners.
• Assist in system change management, deployment, and central deployment of changes to distributed and mainframe batch cycles.
• Respond to inquiries for routine system issues and mainframe batch challenges.
• Support statistical reporting of metric and operational performance data.
• Participate in asset management, pricing research, procurement for online hardware and software, and physical inventories of equipment.
• Conduct audits to determine the accuracy of inventories and records.
• Manage complex or sensitive service orders and process orders for online change, add, or move requests.
• Assist project leaders with administrative tasks involving planning alterations, openings, relocations, consolidations, or removals of communication systems.
• Schedule installation and testing with third parties and authorized users prior to cutovers.

Educación

Bachelor's degree in Business Administration, Finance, Computer Science, or related field

Herramientas

MS Office Suite

Descripción del empleo

Everforth Apex is seeking an Operations Associate in Burton, Michigan to perform administrative, data management, and customer service tasks across business units. You will support system deployments, asset management, and process improvements while coordinating with cross-functional teams.

The ideal candidate has a Bachelor's degree in a related field and 2–4 years of experience, with proficiency in MS Office.