Operations Associate - Global Support & Process Ops

Stripe; United States; On-site; USD 70,000 - 100,000; Full time

Job summary

Stripe is hiring for an in-office role in the US to join our operations team. You will troubleshoot external user issues, analyze processes to scale operations, and partner with global teams to improve products and messaging.

This is an opportunity to contribute to a mission-driven company that seeks to enhance the global economy through frictionless payments. You will gain insights into how thousands of businesses scale on Stripe, helping shape the customer experience and operational culture as

Qualifications

• User-first mindset and solving difficult problems.
• Strong written and verbal communication.
• Analytical thinking and problem solving.
• Interest in technical products and processes.
• Organized self-starter with solution focus.
• Comfort working in a fast-moving, in-office setting.
• Enjoy cross-team collaboration.

Responsibilities

• Troubleshoot and resolve external user issues.
• Analyze processes to scale operations and improve UX.
• Collaborate with Stripe teams to improve offerings and messaging.
• Gain insights into how thousands of Stripe customers operate.
• Learn Stripe operations from the ground up and impact the org.
• Help build a brand-new team and operational culture.
• Partner with global operations specialists on critical workflows.

Skills

User-first mindset

Excellent communication

Analytical thinking

Tech product curiosity

Organized self-starter

Cross-team collaboration

Job description

Stripe is hiring for an in-office role in the US to join our operations team. You will troubleshoot external user issues, analyze processes to scale operations, and partner with global teams to improve products and messaging.

This is an opportunity to contribute to a mission-driven company that seeks to enhance the global economy through frictionless payments. You will gain insights into how thousands of businesses scale on Stripe, helping shape the customer experience and operational culture as