Operations Associate, Digital & Data Services

Santander Consumer USA Inc.; Town of Oyster Bay (NY); On-site; USD 32,000 - 49,000; Full time

Job summary

Santander Consumer USA Inc. is seeking a Staff, Small Business & Consumer Operations professional in the United States to process account documentation, perform data entry, and assist branches in a fast-paced environment.

The role requires a Bachelor’s degree and 1+ years in a similar role, with responsibilities including answering inquiries via email/phone, ensuring regulatory compliance, and maintaining cross‑department relationships. Base pay ranges from $31,500 to $49,000 per year.

Qualifications

• Bachelor’s Degree or equivalent required.
• 1+ years in same or similar role required.
• Strong written and verbal communication skills.
• Ability to work in a fast-paced, high‑volume environment.
• Proficiency with Windows-based software.

Responsibilities

• Answer questions and respond to requests with proper etiquette via email and phone.
• Support branches and other departments to ensure timely completion of tasks.
• Maintain relationships with branches and other departments.
• Process account documentation and maintenance requests, including scanning documents and filing.
• Identify, review and ensure compliance with applicable laws and regulations.

Skills

Customer service

Attention to detail

Oral and written communication

Team player

Windows-based software

Education

Bachelor’s Degree in related field or equivalent demonstrated through a combination of work experience, training, military service, or education

Job description

Santander Consumer USA Inc. is seeking a Staff, Small Business & Consumer Operations professional in the United States to process account documentation, perform data entry, and assist branches in a fast-paced environment.

The role requires a Bachelor’s degree and 1+ years in a similar role, with responsibilities including answering inquiries via email/phone, ensuring regulatory compliance, and maintaining cross‑department relationships. Base pay ranges from $31,500 to $49,000 per year.