Internal Client Support Specialist - Data & Service

Banco Santander SA; New York, Northern (NY, KY); Hybrid; USD 32,000 - 49,000; Full time

Job summary

Banco Santander SA in New York is seeking an Associate, Internal Client Support to support internal client operations for consumer products. You will handle data entry, file maintenance, and research tasks while maintaining strong service standards with internal and external customers.

The role requires a Bachelor’s degree, 0+ years in a similar role, and solid communication, attention to detail, and team collaboration. Excellent customer service and Windows-based software skills are valued.

Qualifications

• Bachelor’s Degree in related field or equivalent demonstrated through work experience, training, military service, or education.
• 0+ years in same or similar role.
• Ability to receive and understand oral questions and written instructions and apply them to assigned job responsibilities.
• Ability to analyze, interpret findings and results, and to draw logical conclusions in day-to-day tasks.
• Flexible to learn changing procedures, regulations, and technology; capable of handling multiple tasks.

Responsibilities

• Processes account documentation and maintenance requests, including scanning documents, pulling critical documents, and filing.
• Processes all types of data entry and maintenance activities for various account types.
• Performs customer research as requested by branches.
• Ensures compliance with laws and regulations affecting assigned areas.

Skills

Oral & written instructions

Analytical ability

Team player

Attention to detail

Customer service orientation

Windows-based software

Education

Bachelor’s Degree in related field

Tools

Windows-based software

Job description

Banco Santander SA in New York is seeking an Associate, Internal Client Support to support internal client operations for consumer products. You will handle data entry, file maintenance, and research tasks while maintaining strong service standards with internal and external customers.

The role requires a Bachelor’s degree, 0+ years in a similar role, and solid communication, attention to detail, and team collaboration. Excellent customer service and Windows-based software skills are valued.