Internal Client Support Specialist

Santander; Kentucky; On-site; USD 32,000 - 49,000; Full time

Job summary

Santander is seeking an Associate, Internal Client Support to assist internal and external clients with inquiries, data entry, and document processing.

The role emphasizes accuracy, timely responses, and collaboration across branches in a fast-paced environment. A bachelor’s degree and strong communication skills are required, with familiarity in Windows-based software and data handling.

Qualifications

• Bachelor’s degree or equivalent demonstrated through work experience, training, military service, or education.
• 0+ years in similar role.
• Strong oral and written communication and presentation skills.
• Proficiency with Windows-based software and data handling.

Responsibilities

• Processes account documentation and maintenance requests; scanning documents, pulling critical documents, filing.
• Processes all types of data entry and maintenance activities for various account types.
• Performs customer research as requested by branches.
• Identifies, reviews and ensures compliance with laws and regulations affecting assigned areas.

Skills

Customer service

Oral and written communication

Attention to detail

Teamwork

Data entry

Problem solving

Education

Bachelor’s Degree in related field or equivalent demonstrated

Tools

Windows-based software

Job description

Santander is seeking an Associate, Internal Client Support to assist internal and external clients with inquiries, data entry, and document processing.

The role emphasizes accuracy, timely responses, and collaboration across branches in a fast-paced environment. A bachelor’s degree and strong communication skills are required, with familiarity in Windows-based software and data handling.