Operations Associate: Build Systems, Own Impact, Equity

Sagetap; United States; Remote; USD 85,000 - 110,000; Full time

Benefits offered by this job

Early-stage equity

401(k) and comprehensive healthcare

Direct access to leadership

Job summary

Sagetap is seeking an Operations Associate to join a brand-new Operations function in the United States. You will own the execution layer across people operations, hiring, compliance, IT/equipment, legal administration, and culture, partnering with leadership to scale the business.

In six months you’ll onboard several new hires, coordinate an on-site, help stand up our SOC 2 program, and build the systems that let a 20-person company operate like a much larger one.

Qualifications

• 2-4 years of experience in business operations, people operations, HR operations, chief-of-staff support, or a similar generalist role, ideally at a startup where you wore several hats
• Exceptional organization and follow-through. You track your own commitments, and things don't get dropped
• Strong written communication. You can write a clear SOP, a clean announcement, and a direct status update
• Comfort with ambiguity and a bias toward action. You'd rather draft a first version and iterate than wait for a spec
• Fluency with modern work tools (Google Workspace, Slack, Notion, Linear or similar) and genuine eagerness to use AI to move faster
• Sound judgment with sensitive and confidential information

Responsibilities

• Manage vendors, insurance, and recurring obligations. Maintain vendor documentation (W-9s, COIs, security questionnaires), run insurance renewals with our broker, and track every renewal, filing, and notice to on-time completion.
• Keep contracts moving and organized. Sending, tracking and filing agreements out for signature and chase them until they're executed. Track expiration and renewal dates so nothing lapses or auto-renews by surprise.
• Own equipment and the SaaS stack. Procure, ship, track, and recover laptops across a distributed team, and maintain the inventory of licenses, seats, and spend.
• Handle day-to-day people operations. Run onboarding and offboarding, administer HR (benefits, PTO, leave, training) in Justworks, coordinate all recruiting, and keep the performance review cycle on track.
• Support our SOC 2 Type 2 program. Collect control evidence in Drata, run access reviews, execute company-wide security awareness training, and maintain the compliance and vendor documentation trail.
• Run engagement and company events. Book venues, travel, and logistics for on-sites, all-hands, and offsites, and handle recognition (birthdays, anniversaries, milestones), swag, and engagement surveys.
• Close the loop on action items. Capture commitments from recurring company meetings and follow up until they close, write SOPs, and prepare data for business reviews and all-hands.
• Pick up the work that doesn't have an owner yet. This is a brand-new function, so new problems tend to land here first. Part of the job is deciding what becomes a real process and what stays a one-off.

Skills

Operations generalist

Organization

Written communication

Ambiguity tolerance

Curiosity

Tools

Justworks

Drata

Notion

Slack

Google Workspace

Linear

Job description

Sagetap is seeking an Operations Associate to join a brand-new Operations function in the United States. You will own the execution layer across people operations, hiring, compliance, IT/equipment, legal administration, and culture, partnering with leadership to scale the business.

In six months you’ll onboard several new hires, coordinate an on-site, help stand up our SOC 2 program, and build the systems that let a 20-person company operate like a much larger one.