Operations Associate

The PCA Group; Town of Islip (NY); Hybrid; USD 25,000 - 28,000; Full time

Benefits offered by this job

Product discounts

Health benefits

401(k) match

Paid time off

Holidays

Job summary

The PCA Group is seeking an Operations Associate for our Ronkonkoma, NY office. This in-person role runs 9:00 AM–6:00 PM, Monday to Friday, and supports inventory, order management, and internal communications across sales and warehouse teams.

You’ll own accounts, monitor timelines, and help improve internal procedures while staying organized, detail-oriented, and responsive under pressure. EDI experience is a plus, associate or bachelor's in business preferred.

Qualifications

• Strong communication across teams and with clients.
• Must be detail-oriented with urgency and accuracy.
• Proficiency in Microsoft Office; quick to learn new tech.
• Ability to work independently and stay organized under pressure.
• Reliable transportation to Melville office.
• EDI experience is a plus.
• Associate or Bachelor's degree in Business preferred.

Responsibilities

• Support inventory, order management, and internal communications.
• Collaborate with sales and warehouse teams to ensure timely processing and delivery.
• Own accounts: monitor timelines, solve problems, and follow up to meet deadlines.
• Respond to client emails with professionalism and accuracy.
• Document and improve internal procedures to enhance knowledge base.
• Identify inefficiencies and suggest smarter ways of working.
• Stay organized and proactive to drive daily success.

Skills

Communication

Detail-oriented

Independent

Organized

Time management

EDI experience

Education

Associate or Bachelor's degree in Business or related field

Tools

Microsoft Office

Job description

Created 36 years ago, the PCA Group of Companies (PCA) is a privately-owned, global beauty holding company. Currently being led by the founders and the next generation of the family, the Group spans ~1500 employees in 5 geographic locations around the world, focused on omnichannel distribution and fulfillment for the beauty category. Multiple subsidiaries with a distinct leadership, business direction, and separate financial structure.

Role Summary

We’re looking for a sharp, resourceful Operations Associate who’s ready to roll up their sleeves and make things happen. If you thrive on organization, communication, and making sure the details are handled—this role could be your perfect fit. You’ll be at the heart of our daily operations, ensuring smooth communication between internal teams, supporting our sales and warehouse teams, and helping us refine and improve how we do business.

This is not just another desk job—it’s a fast-paced, hands-on opportunity where your ideas will be heard, your contributions will matter, and your ability to juggle and prioritize will shine.

This is an in-person position based in Ronkonkoma, NY.

Working hours are 9:00 AM - 6:00 PM, Monday - Friday.

What You’ll Be Doing:

• Keep operations running smoothly by supporting inventory, order management, and internal communications
• Collaborate with sales and warehouse teams to ensure orders are processed, packed, and delivered on time
• Own your accounts—monitor timelines, solve problems, and follow up to meet deadlines
• Respond to client emails with professionalism and attention to detailDocument and improve internal procedures, contributing to our knowledge platform li>
• Spot inefficiencies and suggest smarter ways of working
• Stay organized, take initiative, and help drive daily success across the business

What You Bring to the Table:

• Strong communication skills—written, verbal, and across teams
• Detail-obsessed with a sense of urgency and a get-it-done attitude
• Confident with Microsoft Office and quick to learn new tech
• Able to work independently, stay organized, and thrive under pressure
• Reliable transportation to our Melville office
• EDI experience is a plus
• Associate or Bachelor's degree in Business (or similar) preferred

What We Offer:

• Phenomenal discounts on products in the beauty industry and beyond
• Medical, Dental, and Vision benefits, plus supplemental plans after 60 days
• 401(k) plan with up to 4% match after 1 year of service
• 12 days of PTO plus 6 Paid Holidays
• Hourly pay commensurate with experience: $18.50 – $20.00

Equal Employment Opportunity Statement

We are an equal opportunity employer and do not discriminate in hiring or employment on the basis of race, color, creed, religion or belief, national or ethnic origin, citizenship status, marital or domestic partnership status, sexual orientation, sex, gender identity or expression, age, disability, military or veteran status, or any other characteristic protected by federal, state, or local law. The PCA Group of Companies recognizes and values the benefits of a diverse workforce.