Operations Associate

The PCA Group; Lower Melville (NY); On-site; USD 25,000 - 28,000; Full time

Benefits offered by this job

Product discounts

Medical/Dental/Vision

401(k) match

PTO & holidays

Job summary

The PCA Group is seeking an Operations Associate for an in-person role based in Melville, NY. You will support inventory, order management, and internal communications while collaborating with sales and warehouse teams to ensure timely processing and delivery of orders.

You will own accounts, monitor timelines, and respond to client emails with accuracy and professionalism. The role emphasizes organization, initiative, and continual improvement of internal procedures.

Qualifications

• Strong communication skills—written, verbal, across teams.
• Detail-obsessed with urgency and a get-it-done attitude.
• Confident with Microsoft Office and quick to learn new tech.
• Able to work independently, stay organized, and thrive under pressure.
• EDI experience is a plus.
• Associate or Bachelor's degree in Business (or similar) preferred.

Responsibilities

• Keep operations running smoothly by supporting inventory, order management, and internal communications.
• Collaborate with sales and warehouse teams to ensure orders are processed, packed, and delivered on time.
• Own your accounts—monitor timelines, solve problems, and follow up to meet deadlines.
• Respond to client emails with professionalism and attention to detail.
• Document and improve internal procedures, contributing to our knowledge platform.
• Spot inefficiencies and suggest smarter ways of working.
• Stay organized, take initiative, and help drive daily success across the business.

Skills

Communication

Detail orientation

Microsoft Office

Independence

EDI experience

Education

Associate or Bachelor’s degree in Business

Job description

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Created 36 years ago, the PCA Group of Companies (PCA) is a privately-owned, global beauty holding company. Currently being led by the founders and the next generation of the family, the Group spans ~1500 employees in 5 geographic locations around the world, focused on omnichannel distribution and fulfillment for the beauty category. Multiple subsidiaries with a distinct leadership, business direction, and separate financial structure.

Role Summary:

We’re looking for a sharp, resourcefulOperations Associatewho’s ready to roll up their sleeves and make things happen. If you thrive on organization, communication, and making sure the details are handled—this role could be your perfect fit. You’ll be at the heart of our daily operations, ensuring smooth communication between internal teams, supporting our sales and warehouse teams, and helping us refine and improve how we do business.

This is not just another desk job—it’s a fast-paced, hands‑on opportunity where your ideas will be heard, your contributions will matter, and your ability to juggle and prioritize will shine.

This is an in-person position based in Melville, NY.

Working hours are 9:00 AM - 6:00 PM, Monday - Friday.

What You’ll Be Doing:

• Keep operations running smoothly by supporting inventory, order management, and internal communications
• Collaborate with sales and warehouse teams to ensure orders are processed, packed, and delivered on time
• Own your accounts—monitor timelines, solve problems, and follow up to meet deadlines
• Respond to client emails with professionalism and attention to detail
• Document and improve internal procedures, contributing to our knowledge platform
• Spot inefficiencies and suggest smarter ways of working
• Stay organized, take initiative, and help drive daily success across the business

What You Bring to the Table:

• Strong communication skills—written, verbal, and across teams
• Detail-obsessed with a sense of urgency and a get-it-done attitude
• Confident with Microsoft Office and quick to learn new tech
• Able to work independently, stay organized, and thrive under pressure
• Reliable transportation to our Melville office
• EDI experience is a plus
• Associate or Bachelor's degree in Business (or similar) preferred

What We Offer:

• Phenomenal discounts on products in the beauty industry and beyond
• Medical, Dental, and Vision benefits, plus supplemental plans after 60 days
• 401(k) plan with up to 4% match after 1 year of service
• 12 days of PTO plus 6 Paid Holidays
• Hourly pay commensurate with experience: $18.50 – $20.00

Equal Employment Opportunity Statement
We are an equal opportunity employer and do not discriminate in hiring or employment on the basis of race, color, creed, religion or belief, national or ethnic origin, citizenship status, marital or domestic partnership status, sexual orientation, sex, gender identity or expression, age, disability, military or veteran status, or any other characteristic protected by federal, state, or local law. The PCA Group of Companies recognizes and values the benefits of a diverse workforce.