Operations Associate

3Y Health; San Francisco (CA); On-site; USD 100,000 - 120,000; Full time

Job summary

A healthcare technology firm in San Francisco is seeking an Operations Associate to ensure internal systems and workflows run smoothly. Ideal candidates will have 1-3 years of experience in operations or client support, be proactive, and possess strong problem-solving and communication skills. Responsibilities include managing logistical workflows, coordinating scheduling, and documenting processes to enhance efficiency. This role offers a competitive salary of $100,000-120,000, with opportunities for stock options.

Qualifications

• 1–3 years experience in operations or client support, ideally in a startup or healthcare environment.
• Super organized and proactive—anticipate needs before they arise.
• Comfortable working in spreadsheets and new tech tools.

Responsibilities

• Own day-to-day operational logistics across client and clinician workflows.
• Set up and monitor key internal systems for tracking and reporting.
• Coordinate referrals and scheduling across multiple stakeholders.
• Respond to clinician and client support needs with a problem-solving mindset.
• Document processes and propose improvements as we grow.
• Help build internal dashboards for service delivery and team capacity.

Skills

Project coordination

Problem-solving

Proactive organization

Communication skills

Spreadsheet proficiency

Tools

Airtable

Notion

Job description

About Us

At 3Y Health, we are building AI-driven software to empower healthcare providers and solve the overwhelming administrative complexity that consumes 40% of the industry’s revenue. Our end-to-end platform unlocks opportunities for clinician entrepreneurs, enabling medical professionals to launch, run, and grow private practices. By supporting these independent practices with the latest AI and automation, we’re helping providers reclaim their time, build thriving businesses, and deliver better outcomes for their communities. 3Y Health is backed by over $200M from top‑tier investors including Founders Fund, General Catalyst, Softbank, and 8VC.

About the Role

We’re hiring an Operations Associate to keep our internal systems and client workflows running smoothly. This is a cross‑functional role perfect for someone who thrives in fast‑moving environments, loves solving logistical puzzles, and is excited to support a mission‑driven team.

You’ll work closely with our clinical, client success, and leadership teams to ensure day‑to‑day operations are efficient, reliable, and scalable.

Responsibilities

• Own day‑to‑day operational logistics across client and clinician workflows

• Set up and monitor key internal systems (scheduling, intake tracking, reporting dashboards)

• Coordinate referrals, onboarding steps, and scheduling between multiple stakeholders

• Respond to clinician and client support needs with a “find the fix” mindset

• Document repeatable processes and propose improvements as we grow

• Help build internal dashboards and trackers to monitor service delivery and team capacity

• Support special projects (e.g. launching new employer clients, onboarding new providers)

• Pitch in wherever needed—this is a startup and we all roll up our sleeves

Qualifications

• 1–3 years experience in operations, admin, project coordination, or client support—ideally in a startup, healthcare, or tech‑enabled services environment

• Super organized and proactive—you anticipate needs before they arise

• Comfortable working in spreadsheets, tools like Airtable or Notion, and willing to learn new tech quickly

• A clear and professional communicator (email, Zoom, Slack)

• Calm under pressure, with a problem‑solving mindset

• Excited to work on a small team where your input matters and your role will evolve
  

Compensation

The estimated salary range for this role is $100,000-120,000. Total compensation for this position may also include stock options. Note that total compensation for this position will be determined by each individual’s relevant qualifications, work experience, skills, and other factors.