Strategy and Operations Associate, New Verticals

3Y Health; San Francisco (CA); On-site; USD 115,000 - 135,000; Full time

Job summary

A healthcare technology firm is seeking an Operations Associate in San Francisco to drive progress on vertical launches. This role includes responsibilities in market research, coordinating internal stakeholders, and documenting processes. The ideal candidate will have 2–4 years of experience in consulting, startup operations, or similar fields. Strong organizational skills and comfort with tech tools like Airtable and Notion are essential. The estimated salary for this position ranges from $115,000 to $135,000.

Qualifications

• 2–4 years experience in consulting, investment banking, or startup operations.
• Experience in a self-starting, small team environment.
• Willingness to learn new technologies quickly.

Responsibilities

• Research new verticals, market size, and competitive landscape.
• Set up and monitor key internal systems for new vertical launches.
• Coordinate between internal stakeholders for launch readiness.
• Document repeatable processes and propose improvements.
• Help build internal dashboards and trackers.
• Support special projects like expanding insurance contracts.

Skills

Organized and proactive

Clear and professional communication

Problem-solving mindset

Comfortable with spreadsheets and tech tools

Calm under pressure

Tools

Airtable

Notion

Job description

About Us

At 3Y Health, we are building AI-driven software to empower healthcare providers and solve the overwhelming administrative complexity that consumes 40% of the industry’s revenue. Our end-to-end platform unlocks opportunities for clinician entrepreneurs, enabling medical professionals to launch, run, and grow private practices. By supporting these independent practices with the latest AI and automation, we’re helping providers reclaim their time, build thriving businesses, and deliver better outcomes for their communities. 3Y Health is backed by over $200M from top-tier investors including Founders Fund, General Catalyst, Softbank, and 8VC.

About the Role

We’re hiring an Operations Associate to drive progress against our vertical launches. This is a cross-functional role perfect for someone who thrives in fast-moving environments, loves solving logistical puzzles, and is excited to support a mission-driven team.

You’ll work closely with our clinical, client success, and leadership teams to ensure day-to-day operations are efficient, reliable, and scalable.

Responsibilities

• Research new verticals, market size and competitive landscape to enable successful market entry and prioritization

• Set up and monitor key internal systems to ensure that the organization is prepared to launch and expand new verticals

• Coordinate between internal stakeholders across product, clinical operations, and growth to ensure readiness for new vertical launch

• Document repeatable processes and propose improvements as we grow

• Help build internal dashboards and trackers to monitor progress

• Support special projects (e.g. expanding insurance contracts, onboarding new providers)

• Pitch in wherever needed—this is a startup and we all roll up our sleeves

Qualifications

• 2–4 years experience in consulting, investment banking, or early stage startup operations

• Organized and proactive—you anticipate needs before they arise

• Comfortable working in spreadsheets, tools like Airtable or Notion, and willing to learn new tech quickly

• A clear and professional communicator (email, Zoom, Slack)

• Calm under pressure, with a problem-solving mindset

• Experience in a self-starting, small team environment

• 5 days a week in San Francisco

Compensation

The estimated salary range for this role is$115,000-135,000. Total compensation for this position may also include stock options. Note that total compensation for this position will be determined by each individual’s relevant qualifications, work experience, skills, and other factors.