Operations Associate

Computacenter (UK) Ltd; New York (NY); On-site; USD 55,000 - 75,000; Full time

Job summary

Computacenter (UK) Ltd is seeking an Operations Associate to support the Livermore, CA office with front-desk reception, coordination of meetings, and general office administration. The role includes remote support for other facilities as needed and close collaboration with the Workplace Experience Manager.

Key duties include managing access, handling mail, coordinating events, and ensuring exceptional customer service for staff, vendors, and visitors.

Qualifications

• 2+ years of experience in a corporate office – technology industry preferred.
• 2+ years of office management experience.
• Legally eligible to work in the United States.
• Experience coordinating large and small events.

Responsibilities

• Greet visitors at reception and escort to meetings or hot desks.
• Answer phones and route messages to the proper department.
• Maintain kitchen, supply closet, and safety equipment; coordinate with Workplace Experience Manager.
• Coordinate meetings/events and schedule conference rooms and lunches.
• Manage building access cards, keys, and passes for employees.

Skills

Customer service

Communication

Multi-tasking

Attention to detail

Teamwork

Education

2+ years in corporate office/tech environment

Tools

PowerPoint

Excel

CRM systems

ERP systems

SAP

Job description

220580-en_US

About the role

As an Operations Associate you will work closely with the local management team and assist in providing support with general office administration for the Livermore, CA office. You will also provide remote support for other facilities as needed. Your professionalism is vital to make our customers, vendors, employees and guests feel like their needs, concerns and questions are taken care of.

Annual compensation: $65K USD

What you'll be doing

• Greet visitors in front reception and show them to their meetings/hot desks as needed
• Answer phones and communicate messages to the proper employee/department
• Assist in maintaining the kitchen, supply closet, copy area, and safety equipment including coordinating with the Workplace Experience Manager to source and purchase supplies
• Coordinate with the Workplace Experience Manager to anticipate needs for meetings or events.
• Handle the setup and deactivation of building access cards, keys and passes for employees
• Coordinate with property management for building access
• Assist in the coordination and scheduling of conference rooms and lunches for the management team
• Manage inbound/outbound mail for Livermore, CA office via UPS and USPS
• Assist in notifying Livermore, CA office employees of alerts from Property Management
• Ad hoc facility projects, assisting with Indirect procurement contracts, facility presentations, etc.
• Embrace and Support Computacenter's mission and core value

What you have

• 2+ years of experience in a corporate office - technology industry preferred.
• 2+ years of office management experience.
• Legally eligible to work in the United States.
• Experience coordinating large and small events
• Exceptional customer service skills; able to support both internal and external customers.
• High attention to detail - ability to spot errors and inconsistencies.
• Adept at handling interruptions and multi-tasking during high-volume periods
• Expert Powerpoint and Excel skills., CRM systems and ERP systems.
• SAP
• Must exercise the utmost discretion due to the confidential nature of many visitors or tasks assigned.
• Outgoing personality with top-notch organizational, time-management and follow-up skills.
• Must be dependable, punctual and able to work with minimal supervision.
• Must be comfortable performing required tasks as assigned.
• Ability to take direction from multiple people.
• Ability to work effectively and cooperatively on a team.
• Possess the ability to interface with different personalities and individuals with their inquiries.
• Must have excellent written and verbal communication skills as you will be interacting with high-level vendor and customer contacts on a regular basis.