Office Operations & Guest Experience Associate

Computacenter AG & Co. oHG; New York (NY); On-site; USD 59,000 - 72,000; Full time

Job summary

Computacenter is seeking an Operations Associate to support the Livermore, CA office and nearby facilities. You will work with local management, greet visitors, handle phones, manage mail, and coordinate meetings and events.

This role requires 2+ years in a corporate office with office management experience, strong customer service, and proficiency in PowerPoint and Excel; SAP experience is a plus. Applicants must be US-work eligible and detail-oriented.

Qualifications

• 2+ years in a corporate office – technology industry preferred.
• 2+ years of office management experience.
• Legally eligible to work in the United States.
• Experience coordinating large and small events.
• Exceptional customer service skills; able to support both internal and external customers.
• High attention to detail; ability to spot errors and inconsistencies.
• Adept at handling interruptions and multi-tasking during high-volume periods.
• Expert PowerPoint and Excel skills; CRM and ERP systems experience.
• Must exercise discretion due to confidential nature of visitors/tasks.
• Outgoing personality with strong organizational and time-management skills.

Responsibilities

• Greet visitors at front reception and escort to meetings or desks.
• Answer phones and relay messages to the appropriate department.
• Maintain kitchen, supply closet, copy area and safety equipment; coordinate with Workplace Experience Manager to source supplies.
• Coordinate with Workplace Experience Manager to anticipate meeting or event needs.
• Handle setup and deactivation of building access cards, keys, and passes.
• Coordinate with property management for building access.
• Assist in scheduling conference rooms and lunches for the management team.
• Manage inbound/outbound mail for Livermore, CA office.
• Notify Livermore employees of alerts from Property Management.
• Assist with ad hoc facility projects and indirect procurement tasks.
• Support Computacenter’s mission and core values.

Skills

PowerPoint

Excel

Customer service

Time management

Tools

SAP

CRM systems

ERP systems

Job description

Computacenter is seeking an Operations Associate to support the Livermore, CA office and nearby facilities. You will work with local management, greet visitors, handle phones, manage mail, and coordinate meetings and events.

This role requires 2+ years in a corporate office with office management experience, strong customer service, and proficiency in PowerPoint and Excel; SAP experience is a plus. Applicants must be US-work eligible and detail-oriented.