Operations Associate

Computacenter AG & Co. oHG; Livermore (CA); On-site; USD 65,000 - 70,000; Full time

Job summary

Computacenter is seeking an Operations Associate to support the Livermore, CA office and provide remote support for other facilities. You will greet visitors, answer phones, manage offices and coordinate meetings, events and access control, ensuring confidentiality and high service levels.

Ideal candidates have 2+ years in a corporate office, are US-work eligible, and proficient in PowerPoint, Excel, and ERP/CRM systems.

Qualifications

• 2+ years in a corporate office – technology industry preferred.
• 2+ years of office management experience.
• Legally eligible to work in the United States.
• Experience coordinating large and small events.
• Exceptional customer service skills; able to support both internal and external customers.
• High attention to detail – ability to spot errors and inconsistencies.
• Adept at handling interruptions and multi-tasking during high-volume periods.
• Must exercise the utmost discretion due to the confidential nature of many visitors or tasks assigned.
• Outgoing personality with top-notch organizational, time-management and follow-up skills.
• Must be dependable, punctual and able to work with minimal supervision.

Responsibilities

• Greet visitors in front reception and show them to their meetings/hot desks as needed.
• Answer phones and communicate messages to the proper employee/department.
• Assist in maintaining the kitchen, supply closet, copy area, and safety equipment including coordinating with the Workplace Experience Manager to source and purchase supplies.
• Coordinate with the Workplace Experience Manager to anticipate needs for meetings or events.
• Handle the setup and deactivation of building access cards, keys and passes for employees.
• Coordinate with property management for building access.
• Assist in the coordination and scheduling of conference rooms and lunches for the management team.
• Manage inbound/outbound mail for Livermore, CA office via UPS and USPS.
• Assist in notifying Livermore, CA office employees of alerts from Property Management.
• Ad hoc facility projects, assisting with Indirect procurement contracts, facility presentations, etc.
• Embrace and Support Computacenter’s mission and core value.

Skills

Office management

Customer service

Communication

Multitasking

Attention to detail

Discretion

Tools

SAP

CRM systems

ERP systems

PowerPoint

Excel

Job description

Operations Associate

About the role

As an Operations Associate you will work closely with the local management team and assist in providing support with general office administration for the Livermore, CA office. You will also provide remote support for other facilities as needed. Your professionalism is vital to make our customers, vendors, employees and guests feel like their needs, concerns and questions are taken care of.

Annual compensation: $65K USD

What you'll be doing

• Greet visitors in front reception and show them to their meetings/hot desks as needed
• Answer phones and communicate messages to the proper employee/department
• Assist in maintaining the kitchen, supply closet, copy area, and safety equipment including coordinating with the Workplace Experience Manager to source and purchase supplies
• Coordinate with the Workplace Experience Manager to anticipate needs for meetings or events.
• Handle the setup and deactivation of building access cards, keys and passes for employees
• Coordinate with property management for building access
• Assist in the coordination and scheduling of conference rooms and lunches for the management team
• Manage inbound/outbound mail for Livermore, CA office via UPS and USPS
• Assist in notifying Livermore, CA office employees of alerts from Property Management
• Ad hoc facility projects, assisting with Indirect procurement contracts, facility presentations, etc.
• Embrace and Support Computacenter’s mission and core value

What you have

• 2+ years of experience in a corporate office – technology industry preferred.
• 2+ years of office management experience.
• Legally eligible to work in the United States.
• Experience coordinating large and small events
• Exceptional customer service skills; able to support both internal and external customers.
• High attention to detail – ability to spot errors and inconsistencies.
• Adept at handling interruptions and multi-tasking during high-volume periods
• Expert Powerpoint and Excel skills., CRM systems and ERP systems.
• SAP
• Must exercise the utmost discretion due to the confidential nature of many visitors or tasks assigned.
• Outgoing personality with top-notch organizational, time-management and follow-up skills.
• Must be dependable, punctual and able to work with minimal supervision.
• Must be comfortable performing required tasks as assigned.Ability to take direction from multiple people.
• Ability to work effectively and cooperatively on a team.
• Possess the ability to interface with different personalities and individuals with their inquiries.
• Must have excellent written and verbal communication skills as you will be interacting with high-level vendor and customer contacts on a regular basis.

What you can expect

There’s so much more to enjoy about being at Computacenter than just having a rewarding career. In addition to offering competitive compensation plans and long-term career opportunities, we provide an attractive mix of benefit plans to contribute to your good health, future financial security, and peace of mind.

About us

Computacenter is a leading independent technology partner, trusted by large corporate and public sector organizations. We help our world-renowned customers to source, transform, and manage their IT infrastructure to deliver digital transformation, enabling users and their business. We’re a public company quoted on the London FTSE 250 (CCC.L) and employ over 21,000 people worldwide. In the US, we support some of the country’s best-known businesses with regional hubs in San Francisco and Irvine, CA; Norcross, GA; Plano, TX; and New York City; and Integration Centers in Silicon Valley and Atlanta. www.computacenter.com/us