Operations Associate

APM Terminals Gothenburg; Mendota Heights (MN); On-site; USD 37,000 - 40,000; Full time

Benefits offered by this job

Medical

Dental

Vision

401k + Company Match

Employee Assistance Program

Paid Time Off

Flexible Work Schedules

Job summary

Maersk Warehousing and Distribution USA LLC is seeking a team member to support end-to-end warehousing and distribution logistics. The role focuses on negotiating freight rates, building carrier relationships, and coordinating load tenders to ensure high-quality service across a strategic network.

The successful candidate will manage high-volume communications, analyze data, and contribute to flexible, resilient supply chain planning in a diverse, inclusive workplace.

Qualifications

• At least 6 months customer service experience, preferably in the transportation industry
• Must have experience managing high call and email volume
• Excellent verbal and written communication skills
• Detail-oriented with the ability to analyze information skillfully

Responsibilities

• Negotiating Freight Rates
• Develop collaborative carrier relationships
• Develop collaborative carrier relationships and work with Account Managers to ensure quality service
• Assigning carriers and providing load tenders
• Find and develop new logistics/freight opportunities and design carrier solutions for other Pilot offices and external customers
• Other duties as assigned

Skills

Customer service

High call & email volume

Verbal & written communication

Detail-oriented

Job description

As a company, we promote a culture of honesty and integrity, and value the trust it allows us to build with customers and employees alike. Our focus on our people is what sets us apart and keeps our customers coming back to work with us! If you are seeking to be a part of a family, this is the place for you! Maersk Warehousing and Distribution USA LLC handles end-to-end warehousing and distribution logistics needs utilizing our strategic network of storage facilities. Our facilities are capable of receiving, storing, processing and dispatching cargo, so we can build flexibility and resilience into the supply chain process. Our integrated solutions allow us to be prepared for supply chain risks, so we can plan distribution to better achieve lead time and goals despite unexpected conditions. Our extensive experience, connections, and deep expertise across different sectors, industries, and transportation modes, means we can be counted on for process excellence that will save time and money.

REQUIREMENTS

• Negotiating Freight Rates
• Develop collaborative carrier relationships
• Develop collaborative carrier relationships and work with Account Managers to ensure quality service
• Assigning carriers and providing load tenders
• Find and develop new logistics/freight opportunities and design carrier solutions for other Pilot offices and external customers
• Other duties as assigned

QUALIFICATIONS

• At least 6 months customer service experience, preferably in the transportation industry
• Must have experience managing high call and email volume
• Excellent verbal and written communication skills
• Detail-oriented with the ability to analyze information skillfully

Company Benefits

• Medical
• Dental
• Vision
• 401k + Company Match
• Employee Assistance Program
• Paid Time Off
• Flexible Work Schedules (when possible)
• And more!

Pay range: $27 per hour-$29 per hour *The above stated pay range is the anticipated starting salary range for the position. The Company may adjust this range in light of prevailing market conditions and other factors such as location. The Company will work directly with the selected candidate(s) on the final starting salary in accordance with all applicable laws.

Maersk is committed to a diverse and inclusive workplace, and we embrace different styles of thinking. Maersk is an equal opportunities employer and welcomes applicants without regard to race, colour, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, pregnancy or parental leave, veteran status, gender identity, genetic information, or any other characteristic protected by applicable law. We will consider qualified applicants with criminal histories in a manner consistent with all legal requirements. We are happy to support your need for any adjustments during the application and hiring process. If you need special assistance or an accommodation to use our website, apply for a position, or to perform a job, please contact us by emailing [e-mail].

A.P. Moller - Maersk is an integrated container logistics company working to connect and simplify its customer's supply chains. As the global leader in shipping services, the company operates in 130 countries and employs roughly 100,000 people. With simple end-to-end offering of products and digital services, seamless customer engagement and a superior end-to-end delivery network, Maersk enables its customers to trade and grow by transporting goods anywhere - all over the world.