Operations Associate

Riverside EpiCenter; Mableton (GA); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

401(k)

Life Insurance

Snack/Drink Room

Employee Discounts

Free EpiFIT Club Membership

Job summary

Riverside EpiCenter in Mableton, GA seeks an Event Operations Associate to support daily venue operations and events.

You will assist with set-ups, breakdowns, and maintaining a clean, safe environment while collaborating with management, staff, and vendors to deliver excellent service.

Qualifications

• Minimum 1 year of event or venue operations experience.
• Strong customer service and conflict resolution skills.
• Knowledge of event best practices, safety regulations, and equipment use.
• Flexible schedule including evenings, weekends, and holidays.
• Professional appearance and strong interpersonal skills.

Responsibilities

• Assist with room/equipment set-ups and breakdowns.
• Support ADA/OSHA compliance, crowd control, and parking services.
• Ensure high cleanliness and service standards.
• Collaborate with management, staff, and vendors to deliver service.
• Create set-up diagrams and participate in walkthroughs.
• Troubleshoot operational challenges.

Skills

Customer service

Conflict resolution

Interpersonal skills

Flexibility

Safety awareness

Tools

Event equipment knowledge

Job description

Pay Type: per hour Benefits: 401(k), Life Insurance, Snack/Drink Room, Employee Discounts, Free EpiFIT Club Membership!

Event Operations Associate
Riverside EpiCenter, Mableton GA

We are seeking a motivated Event Operations Associate to join our team! Under the direction of the Operations Manager, this role supports daily venue operations and events by assisting with set-ups, breakdowns, changeovers, and maintaining a clean, safe, and professional environment.

What You'll Do:

• Assist with event logistics including room/equipment set-ups, client requests, and property upkeep
• Support ADA/OSHA compliance, crowd control, and parking services
• Ensure the facility maintains high standards of cleanliness, service, and image
• Work collaboratively with management, staff, and vendors to deliver excellent customer service
• Participate in walkthroughs, calendar meetings, and create set-up diagrams
• Troubleshoot and resolve operational challenges as they arise

What We're Looking For:

• Minimum 1 year of experience in event or venue operations
• Strong customer service skills (conflict resolution experience preferred)
• Knowledge of event best practices, safety regulations, and equipment use
• Flexible schedule - ability to work evenings, early mornings, weekends, and holidays as needed
• Professional attitude, appearance, and strong interpersonal skills
• Ability to lift/move up to 40 lbs and stand for extended periods

Why Join Us?

You'll be part of a dynamic team that brings events to life at the Riverside EpiCenter. If you're detail-oriented, service-minded, and thrive in a fast-paced environment, we'd love to hear from you!