Operations Associate

Riverside EpiCenter, LLC; Mableton (GA); On-site; USD 22,041 - 30,307; Full time

Job summary

Riverside EpiCenter, LLC in Mableton, GA is seeking an Event Operations Associate to support daily venue operations and events, assisting with set-ups, breakdowns, and maintaining a clean, safe environment.

Under the direction of the Operations Manager, you will coordinate set-ups, assist with client requests, help with ADA/OSHA compliance, and work with management, staff, and vendors to deliver excellent customer service.

Qualifications

• Minimum 1 year of experience in event or venue operations.
• Strong customer service skills (conflict resolution experience preferred).
• Knowledge of event best practices, safety regulations, and equipment use.
• Flexible schedule – evenings, early mornings, weekends, and holidays as needed.
• Professional attitude, appearance, and strong interpersonal skills.
• Ability to lift/move up to 40 lbs and stand for extended periods.

Responsibilities

• Assist with event logistics including room/equipment set-ups, client requests, and property upkeep.
• Support ADA/OSHA compliance, crowd control, and parking services.
• Ensure the facility maintains high standards of cleanliness, service, and image.
• Work collaboratively with management, staff, and vendors to deliver excellent customer service.
• Participate in walkthroughs, calendar meetings, and create set-up diagrams.
• Troubleshoot and resolve operational challenges as they arise.

Skills

Event operations

Customer service

Safety regulations

Problem solving

Team collaboration

Physical stamina

Adaptability

Job description

Event Operations Associate

Riverside EpiCenter, Mableton GA

We are seeking a motivated Event Operations Associate to join our team! Under the direction of the Operations Manager, this role supports daily venue operations and events by assisting with set‑ups, breakdowns, changeovers, and maintaining a clean, safe, and professional environment.

What You’ll Do

• Assist with event logistics including room/equipment set‑ups, client requests, and property upkeep
• Support ADA/OSHA compliance, crowd control, and parking services
• Ensure the facility maintains high standards of cleanliness, service, and image
• Work collaboratively with management, staff, and vendors to deliver excellent customer service
• Participate in walkthroughs, calendar meetings, and create set‑up diagrams
• Troubleshoot and resolve operational challenges as they arise

What We’re Looking For

• Minimum 1 year of experience in event or venue operations
• Strong customer service skills (conflict resolution experience preferred)
• Knowledge of event best practices, safety regulations, and equipment use
• Flexible schedule – ability to work evenings, early mornings, weekends, and holidays as needed
• Professional attitude, appearance, and strong interpersonal skills
• Ability to lift/move up to 40 lbs and stand for extended periods

Why Join Us

You’ll be part of a dynamic team that brings events to life at the Riverside EpiCenter. If you’re detail‑oriented, service‑minded, and thrive in a fast‑paced environment, we’d love to hear from you!