Operations Associate

Nrchealth; Lincoln (NE); On-site; USD 25,000 - 31,000; Full time

Job summary

NRC Health is seeking an Operations Associate to support survey production and data collection across multiple methodologies. The role covers the full lifecycle of the mail survey process, including printing, quality-checking, preparing and processing surveys with specialized equipment, and reviewing returned surveys.

The position requires a high school diploma, hand/eye coordination, and the ability to stand, walk, and move continuously throughout the shift.

Qualifications

• High school diploma is required.
• Hand/eye coordination, visual acuity.
• The work is performed primarily in a standing and active environment; associates should be able to stand, walk, and move continuously for most of the shift.

Responsibilities

• Primary role is to support survey production and data collection across multiple methodologies.
• Print and quality-check surveys, prepare and process them using specialized equipment, and open, scan, and review surveys as they come back.
• Participate in process reviews and other specialized projects to improve service to customers.

Education

High school diploma

Job description

At NRC Health, we promise to help our customers bring Human Understanding to healthcare for their patients and communities. Our associates are at the heart of delivering that promise, so we promise that same Human Understanding to each other. Come where culture is everything.

Our associates. .

Have Purpose – we do work that matters for our partners, the community, and the healthcare industry.

Innovate with us to move healthcare forward.

Give back to the community with paid volunteer time off.

Think Boldly – we have big ideas and are empowered to “think like an owner.”

Fit your role and do what you love.

Grow and develop along a career path designed by you.

Feel Connected – our favorite thing about our workday is each other.

Support one another – no one says, "That’s not my job."

Celebrate with each other at bier:30, virtual events, and company gatherings.

Be Understood – we are each unique and want to live our best lives at work and home.

Let life happen with 4+ weeks time off and up to 12 weeks paid support for parental and emergency leave.

Live healthy with complimentary lifestyle and financial coaches, a wellness program, and a comprehensive insurance plan.

Who we want

• Are you highly motivated with a strong attention to detail?

• Do you appreciate a variety in your work?

• Do you pick up tasks quickly and adapt to change easily?

What you will do

The primary purpose of the Operations Associate is to support survey production and data collection across multiple methodologies. This role covers the full lifecycle of the mail survey process. You'll print and quality-check surveys, prepare and process them using specialized equipment, and open, scan, and review surveys as they come back in. This team is always looking for better ways to serve our customers, so you may also take part in process reviews and other specialized projects.

What you need

• High school diploma

• Hand/eye coordination, visual acuity

• The work is performed primarily in a standing and active environment. Associates should be able to stand, walk, and move continuously for the majority of their scheduled shift.

Compensation

In the spirit of pay transparency, we are excited to share the hourly range for this position is $18-$22.50 an hour, exclusive of fringe benefits or potential bonuses. If you are hired at NRC Health, your final base salary compensation will be determined based on factors such as skills, education, and/or experience. In addition to those factors – we believe in the importance of pay equity and consider internal equity of our current team members as a part of any final offer. Please keep in mind that the range mentioned above is the full base salary range for the role. Hiring at the maximum of the range would not be typical in order to allow for future and continued salary growth. We also offer a generous compensation and benefits package. For more information on specific benefits, please refer to our Careers Page.

Inclusion & Belonging

At NRC Health, Inclusion & Belonging are essential to our mission as a company devoted to greater Human Understanding. For information about our efforts in this area, please refer to our Equal Employment Opportunity policy.

Have Purpose. Think Boldly. Feel Connected. Be Understood.