Operations Associate
Schedule: Monday-Friday, 7:00 AM to 4:00 PM
Overtime and occasional weekends may be required based on business needs.
Position Overview
We are seeking a motivated and customer-focused Operations Associate to support workplace operations and facility services in a fast-paced environment. This role requires excellent customer service skills, strong attention to detail, and the ability to perform both administrative and hands-on tasks. The ideal candidate will take pride in creating a positive workplace experience while supporting facility operations, event coordination, inventory management, furniture assembly, and workplace improvement projects.
Key Responsibilities
Workplace Operations & Customer Service
- Deliver exceptional customer service by responding promptly to workplace requests and ensuring tasks are completed accurately and efficiently.
- Assist in maintaining a clean, organized, and welcoming workplace environment.
- Monitor facility spaces to ensure positive and productive employee experience.
Task Request Management
- Partner with the Workplace Supervisor and Coordinator to prioritize and complete daily task requests.
- Respond to and resolve requests submitted through the ticketing system, including workplace maintenance, restocking, repairs, and general facility support.
- Troubleshoot issues and provide timely solutions to workplace concerns.
Event Support
- Support the setup, staffing, and breakdown of meetings, events, and workplace activities.
- Collaborate with the Workplace Team to ensure successful execution of onsite events.
Furniture Assembly & Workspace Setup
- Assemble and deploy office furniture, including desks, chairs, storage cabinets, shelving, and workstations.
- Assist with workspace reconfigurations and facility improvements.
Breakroom Management
- Maintain breakroom areas to ensure cleanliness and functionality.
- Prepare coffee, maintain beverage equipment, and replenish supplies as needed.
- Monitor and service beverage stations, including soda machines and related equipment.
Inventory Management
- Conduct regular inventory audits of workplace and breakroom supplies.
- Track inventory levels and communicate replenishment needs to management.
- Maintain appropriate stock levels to support daily operations.
Shipping & Receiving
- Serve as the point of contact for incoming large shipments and deliveries.
- Organize and maintain storage areas to ensure operational efficiency.
Cable Management & Facility Maintenance
- Perform cable management throughout the facility to maintain safe and organized workspaces.
- Ensure workstations remain neat, professional, and free from potential safety hazards.
Moves & Relocations
- Assist with and lead departmental moves within the facility and other company locations.
- Coordinate logistics and workspace setups to ensure smooth transitions.
Vendor Coordination
- Coordinate with vendors and contractors supporting moves, cable management, and facility projects.
- Ensure vendor documentation is current and security requirements are met before work begins.
- Oversee onsite vendor activities to ensure quality and compliance.
Projects & Continuous Improvement
- Support workplace and facility improvement projects from planning through completion.
- Assist in developing, implementing, and maintaining workplace processes and procedures.
- Identify opportunities for continuous improvement and help drive operational efficiencies.
Qualifications
Required Qualifications
- Excellent customer service and interpersonal skills.
- Strong organizational, communication, and problem-solving abilities.
- Ability to work independently and as part of a team.
- Hands-on experience with furniture assembly, moving equipment, or facility-related tasks.
- Ability to lift, move, and transport boxes, furniture, and other large items safely.
- Strong attention to detail and follow-through.
- Ability to manage multiple tasks and priorities in a fast-paced environment.
- Proficiency with Microsoft Office Suite and general computer applications.
Preferred Qualifications
- Experience in workplace operations, facilities, hospitality, property management, or a related field.
- Experience with ticketing systems, inventory management, and workplace services.
- Familiarity with BlueBeam Revu or similar software.
Why should you choose Manpower?
- Free training to upgrade your skills, including a free college tuition program
- Medical, dental, vision, 401k
- Weekly pay with direct deposit
- 24/7 Manpower customer care support
- Dedicated Career Partner to help you achieve your career goals
- Voted #1 best places to work by Glassdoor 2021
Are you Interested?
ManpowerGroup recognizes the importance of providing an accessible and barrier-free environment. We are committed to creating a welcoming, fair and inclusive environment by offering equal opportunity to access our services. At ManpowerGroup, we are committed to providing accommodations, and will work with you to meet your needs.