Operations Associate

Crane Cartage LLC; Groveport (OH); On-site; USD 48,000 - 64,000; Full time

Benefits offered by this job

Quarterly Incentive Plan

Paid Time Off 136 hours (17 days)

Medical, Dental and Vision benefits

Tuition Reimbursement

Employee Recognition & Rewards

Paid Volunteer Time

Employee Discounts

Wellness incentives

Job summary

Crane Cartage LLC is seeking a Logistics Dispatcher in Ohio. You will monitor shipments from pickup to delivery, enter locations and times into the Dispatch system, and coordinate with carriers and drivers to determine locations and status.

Collaborate with Dispatch, Account Managers and Operations to meet service levels and keep clients informed. You will also secure bills of lading and PODs, supporting a compliant and efficient operation.

Qualifications

• High school diploma or GED; bachelor’s degree preferred.
• Excellent written and verbal communication skills.
• Strong organizational and problem-solving abilities; able to manage multiple tasks.

Responsibilities

• Monitor the status of shipments from pickup through delivery.
• Enter shipment location, date and time into Dispatch system.
• Contact carriers and drivers to determine driver location.
• Escalate service issues to Dispatch, Operations Management and Client.
• Work with Dispatch, Account Managers and Operations to meet SLAs and inform clients.
• Secure shipment and carrier documentation (bills of lading, PODs, etc.)
• Perform other duties as assigned.

Skills

Written & verbal communication

Geography knowledge (US)

Organizational skills

Multitasking

Microsoft Excel

Team player

Education

High school diploma or GED/Bachelor’s degree preferred

Tools

Microsoft Excel

Job description

Monitors the status of shipments from pickup through delivery

Enters shipment location, date and time into Dispatch system

Contacts carriers and drivers via phone, email or internet to determine driver location

Escalates potential or existing service failures to Dispatch, Operations Management and Client

Works closely with Dispatch, Account Mangers, Account Executives and Operations to ensure service level expectations are achieved and clients are informed of shipment status

Secures shipment and carrier documentation (bills of lading, PODs, etc.)

Other duties as assigned

Other Skills & Abilities

• Excellent written and verbal communication skills
• Strong understanding of US Geography
• Excellent organizational and problem solving skills
• Capable of managing multiple tasks simultaneously
• Proficient in Microsoft Excel
• Works well in a team environment

Physical Requirements

• Talking, hearing and using hands to operate computer equipment
• Vision abilities required by this job include close vision and the ability to adjust focus

Education & Experience

• High school diploma or GED/Bachelor’s degree preferred

CERTIFICATIONS AND LICENSES

• Professional certification may be required in some areas.

WHY SHOULD YOU WORK FOR CRANE?

At Crane, we believe in providing our employees with excellent benefits at a Great Place to Work.

We offer:

• Quarterly Incentive Plan
• 136 hours of Paid Time Off which equals 17 days for the year, that can be used for Sick Time or for Personal Use
• Excellent Medical, Dental and Vision benefits
• Tuition Reimbursement for education related to your job
• Employee Recognition and Rewards Program
• Paid Volunteer Time to support a cause that is close to your heart and contributes to our communities
• Employee Discounts
• Wellness Incentives that can go up to $100 per year for completing challenges, in addition to a discount on contribution rates

Come join the leader in logistics and take your career in the right direction.

Disclaimer:

The above statements are intended to describe the general nature and level of work being performed by people assigned to this position. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

We maintain a drug-free workplace and perform pre-employment substance abuse testing.

This position requires the final candidate to successfully pass an E-Verify Check.

Company benefits are contingent upon meeting eligibility requirements and plan conditions.

Qualifications

Education

Required

High School or better.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.