Operations Associate

Crane-Solutions-LL; Houston (TX); On-site; USD 38,000 - 60,000; Full time

Benefits offered by this job

Excellent Medical, Dental and Vision

Tuition Reimbursement

Paid Time Off

Employee Discounts

Wellness programs

Recognition & Rewards

Job summary

Crane is seeking a Logistics Coordinator in Houston to monitor shipments from pickup to delivery, enter data into our TMS, and coordinate with carriers. You will support account teams to meet service levels and ensure clients are informed of status.

The role emphasizes strong communication, organization, and the ability to handle multiple tasks in a fast-paced environment, with a focus on accuracy and teamwork.

Qualifications

• Must have strong written and verbal communication skills.
• Good understanding of US geography.
• Excellent organizational and problem solving skills.
• Capable of managing multiple tasks simultaneously.
• Works well in a team environment.

Responsibilities

• Monitors the status of shipments from pickup through delivery.
• Enters shipment location, date and time into TMS.
• Contacts carriers and drivers to determine driver location.
• Escalates potential or existing service failures to Carrier Sales and Business Development.
• Collaborates with Account Managers, Account Executives and Carrier Sales Representatives to meet service levels.
• Secures shipment and carrier documentation (bills of lading, PODs).
• Other duties as assigned.

Skills

Excellent written and verbal comms

Geography knowledge (US)

Organizational and problem solving

Multitasking

Team player

Education

High school diploma or GED; bachelor’s degree preferred

Tools

Microsoft Excel

Job description

• Monitors the status of shipments from pickup through delivery
• Enters shipment location, date and time into TMS
• Contacts carriers and drivers via phone, email or internet to determine driver location
• Escalates potential or existing service failures to Carrier Sales and Business Development
• Works closely with Account Managers, Account Executives and Carrier Sales Representatives to ensure service level expectations are achieved and clients are informed of shipment status
• Secures shipment and carrier documentation (bills of lading, PODs, etc.)
• Other duties as assigned

Other Skills & Abilities

• Excellent written and verbal communication skills
• Strong understanding of US Geography
• Excellent organizational and problem solving skills
• Capable of managing multiple tasks simultaneously
• Proficient in Microsoft Excel
• Works well in a team environment

Physical Requirements

• Talking, hearing and using hands to operate computer equipment
• Vision abilities required by this job include close vision and the ability to adjust focus

Education & Experience

• High school diploma or GED/Bachelor’s degree preferred

CERTIFICATIONS AND LICENSES

• Professional certification may be required in some areas.

WHY SHOULD YOU WORK FOR CRANE?

At Crane, we believe in providing our employees with excellent benefits at a Great Place to Work.

We offer:

• Quarterly Incentive Plan
• 136 hours of Paid Time Off which equals 17 days for the year, that can be used for Sick Time or for Personal Use
• Excellent Medical, Dental and Vision benefits
• Tuition Reimbursement for education related to your job
• Employee Recognition and Rewards Program
• Paid Volunteer Time to support a cause that is close to your heart and contributes to our communities
• Employee Discounts
• Wellness Incentives that can go up to $100 per year for completing challenges, in addition to a discount on contribution rates

Come join the leader in logistics and take your career in the right direction.

Disclaimer:

The above statements are intended to describe the general nature and level of work being performed by people assigned to this position. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

We maintain a drug-free workplace and perform pre-employment substance abuse testing.

This position requires the final candidate to successfully pass an E-Verify Check.

Company benefits are contingent upon meeting eligibility requirements and plan conditions.

Qualifications

Education

Required

High School or better.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.