Operations Assistant (Part-Time), The Barn at Reynolda Village

Wake Forest University; Winston-Salem (NC); On-site; USD 17,000 - 25,000; Part time

Job summary

Wake Forest University is seeking an energetic part-time Banquet Assistant to support operations at The Barn. You will help with venue setup, service during events, and maintaining inventory and cleanliness. Position averages 15-20 hours per week with variable event-based shifts.

The role requires strong customer service, reliability, and the ability to lift up to 50 pounds. Shifts may include AM/PM, weekdays, evenings, holidays, and weekends.

Qualifications

• Requires high school diploma or equivalent.
• Strong customer service skills and professional demeanor required.
• Ability to communicate effectively with diverse audiences.
• Flexibility to handle changing priorities and schedules.

Responsibilities

• Provide exceptional service to guests in a friendly, efficient manner.
• Review and implement requirements from BEO forms.
• Assist with set-up and break-down of event facilities; lift and move tables and chairs.
• Store equipment neatly and refresh function areas during events.
• Clean and mop rooms as needed and take out trash.
• Assist with vendor and consultant relationships and deliveries.
• Monitor compliance with policies and report maintenance issues.
• Perform other duties as assigned by management.

Skills

Customer service

Professional appearance

Communication

Flexibility

Enthusiasm

Education

High School diploma or equivalent

Job description

External Applicants:

Please ensure all required documents are ready to upload before beginning your application, including your resume, cover letter, and any additional materials specified in the job description.

Cover Letter and Supporting Documents:

• Navigate to the "My Experience" application page.
• Locate the "Resume/CV" document upload section at the bottom of the page.
• Use the "Select Files" button to upload your cover letter, resume, and any other required supporting documents. You can select multiple files.

Important Note: The "My Experience" page is the only opportunity to attach your cover letter, resume, and supporting documents. You will not be able to modify your application or add attachments after submission.

Current Employees:

Apply from your existing Workday account in the Jobs Hub. Do not apply from this website.

A cover letter is required for all positions; optional for facilities, campus services, and hospitality roles unless otherwise specified.

Job Description Summary

Assist the Operations Manager with overseeing venue operations, managing the facility and inventory, and maintaining a high level of customer service for clients.

This is a part-time position averaging 15-20 hours per week. Working hours will vary depending on scheduled events at The Barn.

Job Description

Essential Functions:

• Responsible for providing exceptional service to all guests in a friendly, efficient manner.
• Review and implement requirements outlined in the Banquet Event Order (BEO) forms.
• Assist with the physical set-up and break-down of event facilities, as needed (lifting, moving, and arranging tables, chairs, furniture etc.).
• Store equipment and materials neatly.
• Refresh function areas during functions: tidy up rooms, restock, and tidy restrooms.
• Clean and mop all rooms of the facility, as needed.
• Empty trash from all function areas, as needed.
• Assist with vendor and consultant relationships.
• Assist with monitoring planned vendor deliveries.
• Assist with oversight of vendor and guest compliance with policies.
• Inspect and report all maintenance issues.
• Perform other related duties as assigned by management.

Required Education, Knowledge, Skills, Abilities:

• High School diploma or equivalent.
• Responsible and Dependable.
• Previous experience in banquet set-up is a plus.
• Versatility, flexibility and a willingness to work within constantly changing priorities.
• Enthusiasm is a definite must-have.
• Excellent customer service skills.
• Professional appearance and demeanor.
• Ability to effectively communicate with people at all levels and from various backgrounds.
• Must be able to speak, read, write and understand the primary language (English) used in the workplace.
• Work schedule varies and may include covering shifts - AM/PM, weekdays, evenings, holidays and weekends.

Physical Requirements:

• Must be able to stand and walk for long periods.
• Must be able to lift and move up to 50 pounds.
• Must be able to walk, bend, climb, kneel, and extend reach.

Environmental Conditions:

• Subject to both inside and outside environmental conditions.

Additional Job Description

This position is not eligible for sponsorship of non-immigrant or immigrant visa status through Wake Forest University. All eligible applicants are encouraged to apply.

Time Type Requirement

Part time

Note to Applicant:

This position profile identifies the key responsibilities and expectations for performance. It cannot encompass all specific job tasks that an employee may be required to perform. Employees are required to follow any other job-related instructions and perform job-related duties as may be reasonably assigned by his/her supervisor.

In order to provide a safe and productive learning and living community, Wake Forest University conducts background investigations and drug screens for all final staff candidates being considered for employment.

Equal Opportunity Statement

The University is an equal opportunity employer and welcomes all qualified candidates to apply without regard to race, color, religion, national origin, sex, age, sexual orientation, gender identity and expression, genetic information, disability and military or veteran status.

Accommodations for Applicants

If you are an individual with a disability and need an accommodation to participate in the application or interview process, please contact [e-mail] or [phone].