Operations Assistant: Inventory, Billing & Customer Care

Turtle; Commerce (CA); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Health insurance

401(k) plan

Vision insurance

Life insurance

Paid holidays

Vacation

Employee negotiated discounts

Job summary

Turtle is seeking an Operations Associate to support daily operations, assist customers, sales, and vendors, and manage inventory, orders, billing, and returns. The role emphasizes strong communication, organization, and a welcoming front-office presence.

You’ll handle phone inquiries, process payments, maintain records, and coordinate with the sales team to expedite POs and orders. A high school diploma and proficiency in Word and Excel are expected, with opportunities to learn in a fast-paced,

Qualifications

• High School Diploma or equivalent is required.
• Ability to multi-task in a fast-paced office.
• Strong written and verbal communication skills.
• Proficiency with Word and Excel.
• Ability to draft and respond to emails professionally.

Responsibilities

• Answer phone inquiries from customers and vendors.
• Respond to portal requests and manage inventory.
• Assist sales with expediting POs and sales orders."
• Handle daily billing and scanning of PODs.
• Assist with returns and vendor problem resolution.
• Welcome visitors and maintain front-office organization.
• Manage petty cash and credit card processing.
• Ensure accurate records and payments.

Skills

Multitasking

Communication skills

Flexibility

Written & verbal communication

Education

High School Diploma or equivalent

Tools

Microsoft Word

Microsoft Excel

Email drafting

Job description

Turtle is seeking an Operations Associate to support daily operations, assist customers, sales, and vendors, and manage inventory, orders, billing, and returns. The role emphasizes strong communication, organization, and a welcoming front-office presence.

You’ll handle phone inquiries, process payments, maintain records, and coordinate with the sales team to expedite POs and orders. A high school diploma and proficiency in Word and Excel are expected, with opportunities to learn in a fast-paced,