Operations Assistant I

Paylocity; Foley, Northern (AL, KY); Hybrid; USD 32,000 - 45,000; Full time

Job summary

Women’s Imaging Specialists in Foley, AL is seeking an Operations Assistant to provide compassionate patient intake, scheduling, and front-desk support in a fast-paced, in-person setting. The role emphasizes HIPAA-compliant record keeping, insurance verification, and coordination with clinical staff for seamless patient flow.

The ideal candidate will have at least 1 year of medical office experience, be proficient in Microsoft Office, and demonstrate strong attention to detail and customer

Qualifications

• 1+ year medical office experience

Responsibilities

• Welcome patients warmly and check them in with care
• Verify insurance + ID, help patients with forms
• Answer phones, schedule/reschedule appointments
• Manage provider schedules and communicate changes to the clinical team
• Become our Infinitt scheduling software expert and use Excel/SharePoint for daily productivity tracking
• Scan, file, and keep records organized and HIPAA-compliant
• Keep waiting room calm, clean, and welcoming
• Provide basic patient education when needed

Skills

Microsoft Office

Customer service

Time management

Attention to detail

Medical office experience

Education

High school diploma or equivalent

Medical admin certification

Tools

Infinitt scheduling software

Excel

SharePoint

Outlook

Teams

Word

Job description

Description

Be the first smile our patients see — and use your patient care experience in an exciting, fast-paced role!

Women's Imaging Specialists is growing, and we’re looking for an Operations Assistant to join our team. If you thrive in a fast-paced, patient-first environment and want M-F hours with no nights or weekends, this is your spot.

Why you’ll love it here:

• Our passion runs PINK - Work for a mission-driven team focused exclusively on women’s health and early cancer detection
• Great hours for work/life balance - Monday-Friday, daytime only. No nights, weekends, or holidays
• Beautiful outpatient centers - 18 locations across GA & AL, with excellent benefits
• Benefits start day 61: Health, dental, vision, PTO | 401k after 6 months

What you’ll do:

• Welcome patients warmly and check them in with care
• Verify insurance + ID, help patients with digital/paper intake forms
• Answer phones, schedule/reschedule appointments, and confirm upcoming visits
• Manage provider schedules and communicate any changes to the clinical team
• Become our Infinitt scheduling software expert + use Excel/SharePoint for daily productivity tracking
• Scan, file, and keep records organized and HIPAA-compliant
• Keep our waiting room calm, clean, and welcoming
• Provide basic patient education when needed

What you bring:

• Required: 1+ year medical office experience
• Proficient in Microsoft Office: Excel, Outlook, Teams, SharePoint, Word
• Exceptional attention to detail, time management, and conflict resolution skills
• Customer service mindset — on-the-job training or certificate a plus
• Able to sit at a computer for extended periods, lift up to 20 lbs, and occasionally travel to other WIS sites
• High school diploma or equivalent; medical admin certification a plus

Type: Full-time, In-person

Schedule: Monday-Friday, daytime hours

Location: Foley, AL

Ready to help women feel cared for from the moment they walk in?

Women's Imaging Specialists is a proud Equal Opportunity Employer. We celebrate diversity and participate in E-Verify. Pre-employment drug screening and background checks required.

Requirements

• Required: 1+ year medical office experience
• Proficient in Microsoft Office: Excel, Outlook, Teams, SharePoint, Word
• Exceptional attention to detail, time management, and conflict resolution skills
• Customer service mindset — on-the-job training or certificate a plus
• Able to sit at a computer for extended periods, lift up to 20 lbs, and occasionally travel to other WIS sites
• High school diploma or equivalent; medical admin certification a plus