Operations Assistant

Women's Imaging Specialists LLC; Gainesville (GA); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

PTO

401k after 6 months

Job summary

Women\'s Imaging Specialists is seeking an Operations Assistant in Gainesville, GA. This full-time, in-person role offers Monday–Friday daytime hours, with no nights or weekends, supporting patient check-in, scheduling, and front-desk operations across multiple sites.

You will verify insurance, manage provider calendars, and maintain HIPAA-compliant records while using Infinitt scheduling, Excel, and SharePoint to track daily productivity. A patient-first mindset is essential.

Qualifications

• 1+ year medical office experience.
• Proficiency in Word, Excel, Outlook, Teams; willingness to learn Infinitt scheduling/EMR and Doctor Connect.
• Attention to detail, strong time management and conflict resolution skills.
• Customer service mindset; on-the-job training or certification a plus.
• Able to sit at a computer for extended periods, lift up to 20 lbs, and travel to other WIS sites.
• High school diploma or GED; medical admin certification a plus.

Responsibilities

• Welcome patients warmly and check them in.
• Verify insurance + ID; help patients with intake forms.
• Answer phones, schedule/reschedule appointments, and confirm visits.
• Manage provider schedules and communicate changes to the clinical team.
• Become our Infinitt scheduling software expert; use Excel/SharePoint for daily productivity tracking.
• Scan, file, and keep records organized and HIPAA-compliant.
• Keep our waiting room calm, clean, and welcoming.
• Provide basic patient education when needed.

Skills

Medical office experience

Attention to detail

Time management

Conflict resolution

Customer service

Education

High school diploma or GED

Medical admin certification

Tools

Microsoft Office

Job description

Description

Be the first smile our patients see — and use your patient care experience in an exciting, fast-paced role!

Women's Imaging Specialists is growing, and we’re looking for a Operations Assistant to join our team. If you thrive in a fast-paced, patient-first environment and want M-F hours with no nights or weekends, this is your spot.

Why you’ll love it here:

• Our passion runs PINK - Work for a mission-driven team focused exclusively on women’s health and early cancer detection
• Great hours for work/life balance - Monday-Friday, daytime only. No nights, weekends, or holidays
• Beautiful outpatient centers - 19 locations across GA & AL, with excellent benefits
• Benefits start day 61: Health, dental, vision, PTO | 401k after 6 months

What you’ll do:

• Welcome patients warmly and check them in with care
• Verify insurance + ID, help patients with digital/paper intake forms
• Answer phones, schedule/reschedule appointments, and confirm upcoming visits
• Manage provider schedules and communicate any changes to the clinical team
• Become our Infinitt scheduling software expert + use Excel/SharePoint for daily productivity tracking
• Scan, file, and keep records organized and HIPAA-compliant
• Keep our waiting room calm, clean, and welcoming
• Provide basic patient education when needed

What you bring:

• Required: 1+ year medical office experience
• Proficient in Microsoft Office: Excel, Outlook, Teams, SharePoint, Word
• Exceptional attention to detail, time management, and conflict resolution skills
• Customer service mindset — on-the-job training or certificate a plus
• Able to sit at a computer for extended periods, lift up to 20 lbs, and occasionally travel to other WIS sites
• High school diploma or equivalent; medical admin certification a plus

Type: Full-time, In-person

Schedule: Monday-Friday, daytime hours

Location: Gainesville, GA

Women's Imaging Specialists is a proud Equal Opportunity Employer. We celebrate diversity and participate in E-Verify. Pre-employment drug screening and background checks required.

Requirements

• Required: High School Diploma or GED
• Required: 2+ years experience in a physician’s office, medical front desk, or healthcare operations role
• Required: Proficiency in Microsoft Word, Excel, Outlook, Teams; ability and willingness to learn Infinitt scheduling/EMR and Doctor Connect
• Preferred: Experience in radiology, imaging center, or women’s health setting
• Preferred: Familiarity with prior authorization, referrals, or breast imaging workflows
• Working knowledge of medical terminology, insurance verification, and HIPAA regulations