Operations Assistant – Healthcare Administration (Part-Time)

iHomecare Solutions; Pittsburgh (Allegheny County); On-site; USD 12,000 - 18,000; Part time

Job summary

iHomeCare Solutions is seeking a motivated college student to join our Home Care Division as a Part-Time Operations Assistant. The role focuses on healthcare administration, providing real-world exposure to Pennsylvania Medicaid, CHC, billing, and compliance within a growing home care operation.

The position is designed for students enrolled in a Bachelor's or Master's program who want to understand the business side of healthcare while gaining professional experience through hands-on projects

Qualifications

• Currently enrolled in a Bachelor's or Master's degree program in Healthcare Administration, Healthcare Management, Health Systems Management, Health Services Administration, or a closely related field.
• Strong written and verbal communication skills.
• Excellent organizational skills and attention to detail.
• Working knowledge of Microsoft Word, Excel, and Outlook.
• Ability to maintain confidentiality and handle sensitive information professionally.
• Willingness to learn new healthcare systems and processes.
• Ability to work independently and collaboratively.
• Strong interest in healthcare operations, management, and leadership.

Responsibilities

• Assist with the daily administrative operations of the Home Care Division.
• Support scheduling, service coordination, and operational workflows.
• Assist with maintaining organized administrative and operational records.
• Participate in operational meetings and special projects.
• Help identify opportunities to improve processes and efficiency.
• Learn the structure of Pennsylvania Medicaid and CHC and how MCOs operate.
• Assist with tracking service authorizations and documentation.
• Learn how provider agencies coordinate with MCOs and service coordinators.
• Develop an understanding of payer requirements and reimbursement processes.
• Gain exposure to home care billing and reimbursement.
• Assist with reviewing service documentation for billing accuracy.
• Learn how authorizations, service delivery, and billing are connected.
• Assist with tracking outstanding administrative or billing-related items.
• Maintain compliance documentation and administrative records.
• Learn about healthcare policies, regulations, and payer requirements.
• Support internal quality assurance activities.
• Assist with preparing reports and monitoring operational performance.
• Work alongside experienced healthcare leadership and participate in projects involving operational improvement.
• Develop professional communication, time management, and analytical skills.

Skills

Strong written and verbal comms

Organizational skills

MS Office

Confidentiality

Eagerness to learn

Teamwork

Education

Healthcare Admin degree (Bachelor's or Master's)

Job description

Operations Assistant – Healthcare Administration (Part-Time)

iHomeCare Solutions | Home Care Division

Location: Pittsburgh, PA
Job Type: Part-Time
Schedule: Flexible around academic commitments and business needs
Pay: To be determined based on qualifications and experience
Experience: No prior healthcare administration experience required

Job Summary

Are you pursuing a degree in Healthcare Administration, Healthcare Management, or Health Systems Management and looking for an opportunity to gain real-world experience before graduation?

iHomeCare Solutions is seeking a motivated, organized, and career-driven college student to join our Home Care Division as a Part-Time Operations Assistant.

This position is specifically designed for a student currently enrolled in a Bachelor's or Master's degree program who wants to understand the business of healthcare beyond the classroom.

The selected candidate will gain hands‑on exposure to home care operations, Pennsylvania Medicaid, Managed Care Organizations (MCOs), healthcare compliance, billing, reimbursement, and healthcare leadership.

This is not your typical administrative assistant position. It is an opportunity to learn how a healthcare organization operates while building professional experience that can support your future career.

Key Responsibilities

Healthcare Operations & Administration

• Assist with the daily administrative operations of the Home Care Division.
• Support scheduling, service coordination, and operational workflows.
• Assist with maintaining organized administrative and operational records.
• Participate in operational meetings and special projects.
• Help identify opportunities to improve processes and efficiency.

Medicaid & Managed Care

• Learn the structure of Pennsylvania Medicaid and Community HealthChoices (CHC).
• Gain exposure to Managed Care Organizations (MCOs) and their role in home care services.
• Assist with tracking service authorizations and documentation.
• Learn how provider agencies coordinate with MCOs and service coordinators.
• Develop an understanding of payer requirements and reimbursement processes.

Billing & Revenue Cycle

• Gain exposure to home care billing and reimbursement.
• Assist with reviewing service documentation for billing accuracy.
• Learn how authorizations, service delivery, and billing are connected.
• Assist with tracking outstanding administrative or billing‑related items.

Compliance & Quality Assurance

• Assist with maintaining compliance documentation and administrative records.
• Learn about healthcare policies, regulations, and payer requirements.
• Support internal quality assurance activities.
• Assist with preparing reports and monitoring operational performance.

Healthcare Leadership & Professional Development

• Work alongside experienced healthcare leadership.
• Gain exposure to organizational decision‑making and problem‑solving.
• Participate in projects involving operational improvement.
• Develop professional communication, time management, and analytical skills.

All responsibilities will be performed with appropriate training, supervision, and access controls.

Required Qualifications

• Currently enrolled in a Bachelor's or Master's degree program in Healthcare Administration, Healthcare Management, Health Systems Management, Health Services Administration, or a closely related field.
• Strong written and verbal communication skills.
• Excellent organizational skills and attention to detail.
• Working knowledge of Microsoft Word, Excel, and Outlook.
• Ability to maintain confidentiality and handle sensitive information professionally.
• Willingness to learn new healthcare systems and processes.
• Ability to work independently and collaboratively.
• Strong interest in healthcare operations, management, and leadership.

Previous healthcare experience is NOT required.

What You'll Gain

• Real‑world experience in healthcare administration and management.
• Exposure to Pennsylvania Medicaid and managed care operations.
• Practical knowledge of home care operations, billing, and compliance.
• Professional mentorship and direct exposure to healthcare leadership.
• Opportunities to apply classroom concepts to actual business operations.
• Experience working on projects that contribute to organizational performance.
• Transferable skills that can strengthen your resume and prepare you for future healthcare leadership opportunities.

Who Should Apply?

This opportunity is ideal for students interested in careers such as:

• Healthcare Administrator
• Healthcare Operations Manager
• Director of Healthcare Operations
• Healthcare Compliance Manager
• Managed Care Administrator
• Healthcare Consultant
• Healthcare Executive

We are especially interested in students who are proactive, dependable, professional, and genuinely passionate about developing a career in healthcare.

A Message to Future Healthcare Leaders

You shouldn't have to graduate before someone gives you the opportunity to gain experience.

At iHomeCare Solutions, we believe education and experience should go hand in hand.

We created this position to give a motivated student an opportunity to learn, contribute, and grow in an actual healthcare business environment.

Come ready to learn, ask questions, take initiative, and build the experience that will help shape your future career.

How to Apply

Please submit your resume and include the following information:

1. University or college currently attending.
2. Degree program and concentration.
3. Anticipated graduation date.
4. Availability for part-time employment.
5. A brief statement explaining your interest in healthcare administration.

iHomeCare Solutions is an Equal Opportunity Employer. Employment is subject to applicable company hiring requirements.