Operations Assistant: Fast-Paced Admin & Data Entry

somewhere; United States; Remote; USD 42,000 - 56,000; Full time

Job summary

The Operations Assistant role at somewhere focuses on the high-speed execution of administrative tasks within a fast-paced department. You will qualify leads, schedule technicians, and draft precise invoices, all while maintaining strict data integrity and timely responses.

Ideal candidates have 1+ years in admin or customer support, exceptional attention to detail, and strong English communication; Spanish is a plus. Techs familiar with Google Workspace and CRM software are preferred.

Qualifications

• 1+ years in a fast-paced administrative or customer support role.
• Exceptional ability to manage repetitive tasks with high precision.
• Proficient English; Spanish is a plus.
• Experience with Google Workspace and CRM/Service Management software.

Responsibilities

• Execute high-volume administrative tasks with accuracy.
• Manage queue and respond to inquiries within SLAs.
• Draft professional customer communications and invoices.
• Assist with daily "Clean-Up" tasks to meet KPIs.

Skills

Administrative experience

Attention to detail

English proficiency

Spanish a plus

Tools

Google Workspace

CRM/Service Management software

Job description

The Operations Assistant role at somewhere focuses on the high-speed execution of administrative tasks within a fast-paced department. You will qualify leads, schedule technicians, and draft precise invoices, all while maintaining strict data integrity and timely responses.

Ideal candidates have 1+ years in admin or customer support, exceptional attention to detail, and strong English communication; Spanish is a plus. Techs familiar with Google Workspace and CRM software are preferred.