Operations Assistant

Platinum Coastal Group; Wilmington (NC); On-site; USD 30,000 - 42,000; Full time

Job summary

Platinum Coastal Group in Wilmington, NC is seeking an entry-level, on-site team member to provide hands-on support across daily operations, customer service, and coordination.

You will assist with routine tasks, help customers and coworkers in person, and help prepare materials and schedules. Related experience in retail, hospitality, or other people-facing work is welcome.

Qualifications

• Entry-level role focusing on hands-on support across daily operations and customer service.
• On-site position with regular face-to-face interaction.
• Transferable experience from retail, hospitality, or other people-facing work is welcomed.

Responsibilities

• Assist with routine operational tasks
• Support customers and coworkers in person
• Prepare materials, schedules, or activity updates
• Help maintain organized and efficient workflows

Skills

customer

operations administration

business operations

Job description

Why the role exists:

This entry-level position provides flexible hands‑on support across daily operations, customer service, and team coordination.

This is active, relationship-oriented work.

This is an on‑site position with regular face‑to‑face interaction.

• Assist with routine operational tasks
• Support customers and coworkers in person
• Prepare materials, schedules, or activity updates
• Help maintain organized and efficient workflows

Success in the role:

A strong entry-level candidate is personable, dependable, comfortable starting conversations, organized, coachable, and able to communicate professionally in a fast‑moving environment. Related experience can be helpful, but transferable experience from retail, hospitality, customer service, campus activities, athletics, or other people‑facing work may also be relevant.

Skills:

customer,operations administration,business operations